Senior Product Manager

Metrolinx; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A major public transit agency in Ontario is seeking a Senior Product Manager to lead the strategy and adoption of their Hexagon EAM platform. The role involves executing a comprehensive roadmap, collaborating with various business units, and driving platform maturity and user engagement. Ideal candidates will possess extensive IT experience, particularly with EAM platforms, and strong leadership skills.

Qualifications

• Demonstrated years of IT experience with EAM platforms.
• Proven experience in product management or platform ownership roles.
• Strong knowledge of asset lifecycle management and digital transformation practices.

Responsibilities

• Define and execute the 5-year product roadmap for Hexagon EAM.
• Drive platform maturity and user adoption.
• Collaborate with Hexagon on product updates and new capabilities.

Skills

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Communication

Problem Solving

Market Research

Cross Functional Teams

Education

IT experience with EAM platforms

Tools

Hexagon

Visio

Job description

Overview

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion, Light Rail Transit routes and major expansions to Toronto's subway system to get people where they need to go better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

We are seeking a highly experienced Senior Product Manager to lead the strategy, growth and adoption of our Hexagon EAM platform across the organization. This role will be responsible for building and executing a 5-year roadmap in close collaboration with Hexagon (the product vendor), internal business units, Managed Services, vendor partner and IT teams. The Senior Product Manager will oversee platform maturity, drive user adoption and manage customizations, integrations and enhancements to maximize value delivery.

The ideal candidate will have a strong background in Enterprise Asset Management (EAM) with deep expertise in Hexagon EAM or similar platforms and a proven ability to bridge business needs with technology solutions.

What will I be doing

• Define, own and execute the 5-year product roadmap for Hexagon EAM in partnership with Hexagon and business stakeholders.
• Drive platform maturity and adoption, ensuring alignment with organizational goals and business outcomes.
• Lead discussions with business units to gather requirements, prioritize needs and translate them into platform enhancements and product features.
• Manage the lifecycle of customizations, integrations and upgrades, ensuring sustainable and scalable solutions.
• Collaborate with Hexagon on product updates, innovation opportunities and adoption of new capabilities.
• Establish and monitor key metrics to measure adoption, performance and ROI of the platform.
• Ensure platform governance, standardization and best practices across business units.
• Act as the primary product owner, balancing competing priorities, resource constraints and long-term strategic goals.
• Stay ahead of industry trends, asset management practices and Hexagon product evolution to guide internal strategy.

What Skills and Qualifications Do I Need

• Demonstrated years of IT experience with at least one of the following: experience with Hexagon EAM or equivalent
• Demonstrated years of hands-on experience with Hexagon EAM or similar EAM platforms
• Proven experience in product management or platform ownership roles, ideally within large asset-intensive organizations
• Strong knowledge of asset lifecycle management, maintenance operations and digital transformation practices
• Experience defining and executing long-term product roadmaps in collaboration with vendors and multiple business units
• Demonstrated ability to influence stakeholders at all levels, manage competing priorities and deliver results
• Excellent communication, leadership and change management skills

Dont Meet Every Requirement

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities including those who identify as Indigenous, Black, racialized, women, people with disabilities and people with diverse gender identities, expressions and sexual orientations.

Accommodation

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act, so if you require accommodation during the hiring process please let our Recruitment team know by contacting us.

Application Process

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role, and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

We are an equitable and inclusive employer.

LI-SC1

Required Experience: Senior IC

Key Skills

Time Management, Data Analytics, Analytical, Agile, Requirement Gathering, Strategic thinking, Visio, Communication, Problem Solving, Market Research, UML, Cross Functional Teams

Employment Type: Full-Time

Experience: years

Vacancy: 1