Senior Product Manager

Intello Technologies Inc.; Sydney; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

A leading telecommunications company in Sydney, Canada is seeking a candidate experienced in vendor relationship management to join their Mobile Devices Team. The ideal candidate will have over 5 years in marketing or product management, excellent communication skills, and the ability to negotiate effectively. The role offers a competitive salary, performance bonuses, and flexible work options, contributing to a vibrant company culture focused on innovation and customer service.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Career growth and learning opportunities

Qualifications

• 5+ years of experience in marketing, product development, product management or sales.
• Experience with profit and loss levers.
• Strong presentation abilities.

Responsibilities

• Develop and manage relationships with Mobile Device vendors.
• Program manage deliverables and commitments with business partners.
• Drive strong partnerships across sales promotions.

Skills

Relationship-building and influencing skills

Problem-solving skills

Quantitative analysis

Excellent communication skills

Education

Bachelor’s or similar post-secondary degree in Business/Marketing

Job description

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Create promotional strategies through world-class partnerships so that TELUS is positioned as the latest and greatest destination for devices.

Join our Team

The Mobile Devices Team is a results-oriented, learning-based organization that puts customers at the forefront of our product strategies. We have a fun and energetic culture that helps motivate you personally and advances you professionally by enhancing TELUS’ leading position in the market.

Within Mobile Devices, the Device Lifecycle Team manages the in-market portfolio of world-renowned devices that shape device pricing, promotions, forecasting, and lifecycle decisions.

Here’s the impact you’ll make and what we’ll accomplish together:

You will be responsible for developing and managing strong relationships with our Mobile Device vendors (including Apple, Samsung, Google etc.) to develop, socialize, and execute device pricing strategies; curate quarterly sales programs, and efficiently increase sell-through of Devices.

Here's how

• Program manage deliverables & commitments and manage the day-to-day relationship with a portfolio of external TELUS business partners (Apple, Samsung, Google etc.)
• Leverage vendor relationships to drive strong partnership across sales promotions, co-marketing opportunities and strategic programs that deliver against TELUS strategic pillars
• Be the internal, cross-functional leader that helps shape device portfolio strategy across TELUS’ varied customer segments, inclusive of general market consumers (both premium & flanker) as well as business (SMB, Commercial, and Public). Lead negotiations with vendors for device cost declination and funding for sales programs that meet customer, revenue, cost, and profitability targets by offsetting subsidy spend
• Develop and negotiate funding structures that balance Cost of Acquisition / Cost of Retention targets while supporting quarterly sales targets
• Own, drive, and deliver against annual financial targets including vendor funding, invoicing, financial tracking and analysis of vendor support and performance
• Collaborate with cross-functional teams across all business units to manage funding prioritization and optimization according to TELUS business priorities
• Lead special projects that benefit vendor relations and/or contribute to profitability objectives
• Provide guidance and support to supply operations, device forecasting teams, and device acquisition teams with regards to handset purchases and inventory management

Qualifications

You're the missing piece of the puzzle

• Solid relationship-building and influencing skills with a proven ability to work cross-functionally and within a team environment
• Strong problem-solving skills with an emphasis on practical and creative solutions to support negotiation strategy and deliver on objectives
• Self-starter with proven ability to take complete ownership of a project by asking the right questions and owning the results from launch to completion
• Comfort with and experience owning quantitative analysis to help story tell key profit/loss KPIs to internal and external stakeholders
• Accustomed to an extremely fast-paced environment, requiring juggling of immediate tactical responses with long-term strategic planning
• Passionate and committed, and can raise the stakes in their role
• Excellent written and oral communication skills

Experience

• Bachelor’s or similar post-secondary degree in Business/Marketing or related discipline
• Must have 5+ years of experience in marketing, product development, product management or sales - knowledge of the telecom industry is a plus
• Direct or indirect responsibility for major profit and loss levers (volume, revenue, profit, cost, churn)
• Strong presentation abilities and comfort interacting with all levels of the organization, as well as external business partners
• Partner management and negotiation experience is considered an asset

Salary Range: $100,000-$150,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.