Senior Product Manager

QHR Technologies Inc; Kelowna; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

A leading Canadian healthcare technology firm is looking for an experienced Senior Product Manager to drive their Growth & Marketplace strategy. You will conduct market research, develop strategic partnerships, and implement growth strategies that expand their app ecosystem. The ideal candidate will have over 5 years of experience in business development within healthcare technology. A competitive salary between $100,000 - $120,000 is offered alongside a flexible hybrid work model.

Benefits

Competitive benefits package

Learning and development support

Collaborative team environment

Qualifications

• 5+ years of experience in business development, partnerships, product management, or strategic sales.
• Proven track record in identifying and closing strategic partnerships.
• Experience in the healthcare technology, SaaS, or marketplace industries.

Responsibilities

• Conduct market research to identify trends and opportunities.
• Develop and implement strategies for growth.
• Manage strategic partnerships with healthcare app developers and organizations.

Skills

Strategic partnership management

Market research

Negotiation

Communication

Analytical mindset

Education

Bachelor's degree or equivalent experience in Business Administration, Software Engineering, Marketing, or Healthcare

Tools

CRM software (e.g., Salesforce)

Business intelligence tools

Excel

Job description

Position Summary :

We're seeking an experienced and strategic Senior Product Manager to drive the expansion and execution of our Growth & Marketplace strategy. In this pivotal role, you'll be instrumental in driving platform growth by fostering strategic partnerships, supporting provincial engagements, and scaling our third-party app ecosystem. You’ll work cross-functionally with product, development, architecture, marketing, and sales to define high-impact solutions that extend the value of our EMR platform.

Primary Responsibilities :

• Market Research & Analysis : Conduct in-depth market research to identify emerging trends, competitive landscapes, and unmet needs within the healthcare technology space. Analyze potential new verticals, app categories, and partnership opportunities to inform strategic decision-making.
• Partnership Development & Management : Identify, evaluate, negotiate, and close strategic partnerships with healthcare app developers, technology providers, healthcare organizations, and other relevant entities. Foster strong relationships with partners to ensure long-term success and mutual growth.
• Provincial Engagement : Act as product liaison for provincial EMR initiatives and regulatory mandates.
• Growth Strategy & Execution : Develop and implement data-driven growth strategies to expand the marketplace's reach, user adoption, revenue, and app developer engagement. This includes initiatives such as new app acquisition, co-marketing campaigns, and platform feature enhancements driven by partner needs.
• Pipeline Management : Build and maintain a robust pipeline of potential partners, tracking progress from initial outreach to successful integration.
• Cross-Functional Collaboration : Work effectively across product teams, sales, marketing, implementations, and revenue management teams to ensure seamless integration of new partnerships and features, and to align business development efforts with overall company objectives.
• Performance Monitoring & Reporting : Define key performance indicators KPIs) for business development initiatives, track progress, analyze results, and provide regular reports to leadership on market insights, partnership status, and growth achievements.

Additional Duties and Expectations :

Promote QHR’s “Blue Culture” framework to foster a collaborative, positive and efficient workplace,

Contribute to the organization’s positive image both internally and externally,

Perform other duties consistent with the position, as reasonably directed by your manager.

Qualifications, Education and Experience Requirements :

Bachelor's degree (or equivalent experience) in Business Administration, Software Engineering, Marketing, Healthcare, or a related field .

5+ years of direct experience in business development, partnerships, product management, or strategic sales, preferably within the healthcare technology, SaaS, or marketplace industries.

Proven track record of successfully identifying, negotiating, and closing complex strategic partnerships.

Proven success of launching, scaling, or operating a marketplace or partner-driven platforms.

An understanding of the digital health landscape, including current trends, key players, and regulatory considerations.

Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.

Demonstrated ability to think strategically, identify opportunities, and execute against them.

Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.

Self-motivated, results-oriented, and able to work independently as well as collaboratively in a fast-paced environment.

Bonus Points :

An understanding of related healthcare data concepts (e.g., HL7, FHIR, etc.) is beneficial.

An understanding of software integrations, APIs, Authentication, SQLand the broader technology ecosystem.

Experience working with navigating provincial healthcare systems and the public sector.

Experience with SaaS platforms, marketplace app store dynamics, or digital health platforms / products is a plus.

Healthcare experience and knowledge is a plus.

Established professional network within the Canadian healthcare technology ecosystem.

Understanding of provincial healthcare systems, EMR adoption trends, regulatory changes (e.g., PHIPA, provincial data sovereignty laws), and funding models across Canada.

Proficiency in CRM software (e.g., Salesforce), business intelligence tools, excel, and market research tools.

Experience with growth hacking techniques or product-led growth strategies.

Product Marketing (PMK) skills or direct experience collaborating with PMK teams related to a marketplace are a plus.

Familiarity with agiledevelopment methodologies is a plus.

Compensation and Logistics :

Base salary, variable bonus established at the corporate level, competitive benefits packageHiring Range : $100,000 - $120,000 annualFinal pay for this position may depend on candidate knowledge, skills, experience and location

Flexible remote / hybrid work model

Mission-driven company with real impact on Canadian healthcare delivery

Collaborative and inclusive team environment

Learning and development support

QHR is a dynamic, high-growth Canadian technology company and division of Loblaw Companies Limited. Our mission is to unite Canadian Healthcare, connecting Providers and their Patients to information and each other.