Senior Product Manager

RB Global (NYSE: RBA) (TSX: RBA) is a leading omnichannel marketplace providing value-added insights, services, and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across various asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining, and agriculture.

The company's marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio also includes Rouse Services, which offers end-to-end asset management, data-driven intelligence, and benchmarking; SmartEquip, a platform supporting equipment lifecycle management and parts procurement; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About the Team

As a global company, our corporate teams support billions of dollars in equipment sales annually. Joining our corporate services teams ensures smooth business operations within your vertical and supports overall company objectives. Your work will impact how we operate and how customers interact with us daily.

Job Description

The Senior Product Manager will create exceptional experiences for our buyers, leading Ritchie Bros. towards becoming the primary platform for purchasing commercial equipment and services. Collaborating with product, engineering, design, and research teams, this role will develop and shape user experiences impacting millions of RB customers. The role involves conducting research, applying industry best practices, and driving innovation to enhance customer connection and meet company goals.

Responsibilities

• Manage an end-to-end buyer experience, including story creation, cross-functional execution, product decision-making, and sharing insights and results.
• Assess market and user experience research, industry trends, and competitor landscapes through customer conversations, data analysis, and metrics.
• Identify high-impact opportunities, prioritize tasks, and implement measurable improvements.
• Collaborate with product teams, engineering, design, and stakeholders to foster a high-performing team.
• Lead key product initiatives.
• Communicate complex problems clearly and contribute to strategic planning.
• Own problems from identification to solution, across teams and leadership levels.
• Ensure team alignment and engagement.
• Perform additional duties as assigned.

Qualifications

• Over 5 years of experience leading critical product initiatives.
• Strong focus on creating excellent user experiences and attention to detail.
• Ability to think strategically and tactically, building incremental features aligned with a larger vision, comfortable with prototypes and scalable features.
• Effective communicator of product decisions and rationale, influencing stakeholders to achieve goals.
• Experience analyzing qualitative and quantitative customer data, balancing creative and analytical thinking.

Job Info

• Job Identification: 4401
• Posting Date: 04/25/2025, 07:55 PM
• Location: 9500 Glenlyon Parkway, Burnaby, BC, V5J 0C6, CA (Remote)