Senior Product Enablement Consultant

ADP; Old Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Product Enablement Consultant to spearhead initiatives in their HCM offerings. This pivotal role involves collaborating with various departments to enhance product portfolios and ensure successful launches. The ideal candidate will possess a strong background in product management, excellent communication skills, and a proactive approach to driving organizational readiness. Join a dynamic team focused on innovation and excellence in the rapidly evolving HCM landscape, where your contributions will play a crucial role in shaping the future of the industry.

Qualifications

• 4-6 years in product management or go-to-market roles.
• Experience in HCM environments is a strong asset.

Responsibilities

• Lead organizational readiness for product launches.
• Coordinate cross-functional teams for system launches.
• Monitor initiatives for adherence to goals and budgets.

Skills

Go-to-market strategy

Product management

Stakeholder engagement

MS Office proficiency

Collaboration skills

Risk assessment

Education

BSc in Business

MBA

Job description

ADP is hiring a Senior Product Enablement Consultant, who will lead multiple initiatives in our HCM offerings. This role will be the focal point for requirements and initiatives, working with in-house product management, vendor partnerships, and third-party integrations. The candidate should have a strong sense of ownership of assigned products, contributing to ADP's leadership in the HCM industry. The Senior Product Enablement Consultant will collaborate closely with various business units to launch and grow these products.

Reporting to the Director of Product Enablement, the Senior Product Enablement Consultant is a key team member in leading ADP’s Business Transformation, with accountability for delivering Product Enablement initiatives within ADP Canada.

This role involves working with Product Development, Product Management, Client Services, Implementation, Upgrades, Sales, Marketing, and Legal teams to expand our product portfolio and lead market introductions for your assigned products.

You will coordinate cross-functional teams to ensure operational success and process improvements, facilitating the successful deployment of product investments to clients and associates.

This position suits proactive candidates who thrive in driving cross-departmental excellence in a rapidly growing HCM software provider. The Senior Product Enablement Consultant is responsible for the success of a portfolio of product-related projects and initiatives.

Your primary stakeholders will include Canada’s senior Sales leaders and Segment GMs (Small Business Services and Major & National Account Services). You will serve as the main contact between our Global Product & Technology teams and the business.

ESSENTIAL RESPONSIBILITIES

1. Organizational readiness for new product and feature launches
2. Monitoring initiatives to ensure process adherence and goal achievement, including milestones and budget compliance
3. Capturing and considering stakeholder feedback in Product Roadmaps
4. Implementing SOPs to support product functions
5. Partnering with stakeholders to inform strategy and roadmap decisions
6. Advocating for ADP Canada’s business needs internally and externally
7. Coordinating efforts of cross-functional teams for strategic system launches
8. Reporting on product health, timelines, and approval processes
9. Managing multiple complex projects based on emerging organizational needs
10. Identifying opportunities for digital enablement and leveraging emerging technologies
11. Ensuring organizational readiness through cross-organizational collaboration
12. Preparing and delivering project status presentations
13. Communicating project importance to gain support and ensure success

General Responsibilities

• Prioritizing product feature releases
• Assessing business impact of new features
• Driving organizational readiness for new products/features
• Defining engagement, transition, termination, and support models
• Supporting pilot introductions
• Sharing routine information with project teams
• Communicating responsibilities and tracking progress
• Resolving issues and defining KPIs for product health
• Liaising with Enterprise Learning for training needs
• Performing other duties as assigned

Qualifications

• 4-6 years of experience in go-to-market, product release, or product management; 1-3 years client-facing preferred
• Experience in areas like TLM, Benefits Administration, Unionized HCM environments, or Construction industry HCM/TLM/Payroll is a strong asset
• Strong MS Office skills
• Excellent verbal and written communication skills
• Superior presentation skills
• Effective collaboration and negotiation skills
• Risk assessment and mitigation abilities

Education/Experience

• BSc in Business, Technology, or related; MBA preferred
• Management consulting or operational experience at large tech firms (Oracle, Amazon, Cisco, RBC, Manulife, etc.)

ADP is an equal opportunity employer.

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A little about ADP:

We are a global provider of cloud-based HCM solutions, leading in HR, payroll, talent, time, tax, and benefits administration, as well as business outsourcing, analytics, and compliance services. We foster a culture that values our people, innovation, and belonging. Learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

We are committed to an inclusive, diverse, and equitable workplace, providing equal opportunities regardless of protected characteristics. Hiring decisions are based on merit, qualifications, and performance.

Ethics at ADP:

We uphold the highest ethical standards and compliance. Our culture emphasizes integrity and respect. Learn more about our values and culture on our website.