Senior Product Designer, Payments

Clio; Calgary; Hybrid; CAD 128,400 - 173,600; Full time

Benefits offered by this job

Health benefits

Hybrid work environment

20 days off per year

Counseling benefit

RRSP matching

Clioversary recognition

Job summary

Clio, the global leader in legal AI technology, seeks a Senior Product Designer to join the Fintech team. You will reimagine financial workflows, lead end-to-end design, and partner with Product and Engineering to deliver high-impact AI-powered features across the Billing ecosystem.

Based in Canada (excluding Quebec) or the US, with in-office Anchor Days near Burnaby, Calgary, or Toronto. The role emphasizes customer insight, design systems, and strong storytelling to align cross-functional

Qualifications

• 6+ years designing digital products in a B2B context.
• Ability to scale experiences across customer segments (Solo, SMB, Mid‑Market).
• Proven track record shipping high‑quality work that moves product metrics.

Responsibilities

• Partner with Product and Engineering to define strategy and success metrics.
• Directly engage with customers to inform design decisions.
• Lead end-to-end design from vision to prototyping, testing, and delivery.
• Raise quality with cohesive, accessible experiences and best-in-class interaction design.
• Improve design systems and ensure consistency across products.

Skills

6+ years UX design

B2B SaaS experience

AI-powered design

Customer-centric design

Cross-functional leadership

Tools

Figma

Cursor

Claude

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary: We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

About The Role

The Fintech team is a passionate, high-performing group focused on transforming how law firms manage their finances end-to-end. With a mix of ambition, deep curiosity, and passion for craft, we build intuitive, connected experiences that empower law firms to take control of their financial health and run stronger, more resilient businesses.

As a Senior Product Designer, you’ll reimagine financial workflows and unlock insights that help firms of any size operate smarter, optimize performance, and move toward a more autonomous future. You’ll lead the end-to-end design process, from strategic discovery and opportunity framing through development, launch, and ongoing iteration. Ideal candidates will ground decisions in deep customer understanding, translate ambiguity into clear direction, and partner tightly with Product and Engineering to drive meaningful business and customer outcomes. You’ll launch to learn with high-impact features, raising quality and coherence across the Billing ecosystem, and demonstrating strong judgment in designing intelligent AI automation that is trustworthy, explainable, and appropriately controlled.

What You’ll Do

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
• Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
• Lead end-to-end design for a product area – from vision crafting, to prototyping, testing, and polished execution.
• Raise the quality bar through polished, accessible, and cohesive experiences — and push beyond “good enough” toward best-in-class interaction design.
• Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.
• Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.

What You Bring

• 6+ years of experience designing digital products; B2B SaaS experience is preferred, but not required.
• Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
• Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
• Strong customer‑centric practice, with the ability to translate customer insight into actionable design direction.
• Experience designing AI‑powered features or workflows, with a strong understanding of user‑centered applications of machine learning and generative AI.
• Expert in design and prototyping tools and solid use of AI tools in your process (e.g., Figma, Cursor, Claude, etc.).
• Strong communication and presentation skills, including clear articulation of rationale and trade‑offs.
• A collaborative, low‑ego partner – you facilitate alignment, clarify trade‑offs, and drive confident execution.

Bonus if you have…

• Strong experience in Fintech and financial product design, with a proven ability to turn complex financial workflows into intuitive, high‑impact experiences.

What you will find here

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $128,400 to $151,000 to $173,600 CAD. There are a separate set of salary bands for other regions based on local currency.

• Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers.

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI‑generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.