Senior Product Designer, AI Track

RingCentral, Inc; Newmarket; On-site; USD 126,000 - 180,000; Full time

Job summary

An innovative company is seeking a Senior Product Designer to shape AI-driven experiences within their product ecosystem. This role involves leading the design process from discovery to delivery, collaborating with cross-functional teams, and influencing product strategy. With a focus on user-centered design, you'll create impactful solutions powered by AI technologies. Join a recognized leader in cloud communications and be part of a team that values creativity and ambition, where your contributions will redefine productivity in communication.

Benefits

Comprehensive medical, dental, and vision insurance

401K match

Paid time off

Paid parental leave

Employee Assistance Program (EAP)

Student loan refinancing assistance

Flexible Spending Account (FSA)

Emergency backup care

Employee perks and discounts program

Health Savings Account (HSA)

Qualifications

• 5-8 years of experience in designing digital products, especially B2B or SaaS.
• Experience working closely with Agile teams and ensuring code is built to spec.

Responsibilities

• Lead the end-to-end design process for key AI initiatives.
• Collaborate with AI engineers to create intuitive user experiences.

Skills

Visual Design

User-Centered Design

Prototyping

Collaboration with Product Managers

Design Specs Creation

Communication Skills

Staying Updated on UX Processes

Education

Bachelor's degree in Interaction Design

Equivalent work experience

Tools

Figma

Jira

Job description

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Help shape how millions interact with AI-powered tools that redefine productivity in communication.

This is where you and your skills come in. We're currently looking for aSenior Product Designer on the AI Track, who will play a critical role in shaping the future of AI-driven experiences within our product ecosystem. You'll collaborate closely with cross-functional teams to design intuitive, intelligent, and impactful solutions powered by AI technologies.

You'll lead the end-to-end design process-from discovery through delivery-for key AI initiatives, and advocate for user needs while balancing technical constraints and business goals.

You'll influence product strategy by bringing a design-led perspective to how AI features are scoped, prioritized, and shipped.

To succeed in this role you must have experience in:

• Demonstrating strong visual design craftsmanship and a sharp attention to detail in every aspect of your work.

• Create user-centered designs by understanding business requirements, user needs, customer feedback, and usability findings.

• Quickly and iteratively create user flows, wireframes, prototypes, low and high-fidelity designs for AI-powered features.

• Collaborate closely with product managers to ensure that designs align with business goals and user outcomes.

• Work with AI engineers and data scientists to translate complex AI capabilities into intuitive user experiences.

• Elaborate design specs with written acceptance criteria (in Jira).

• Support the development process by performing design reviews and collaborating with QA engineers.

• Design projects for both short-term goals and long-term strategic AI vision.

• Work cross-functionally with UX Research, Content Design, and Design Systems teams.

• Communicate design decisions effectively and present to cross-functional stakeholders.

• Stay updated on UX processes, emerging AI technologies, and industry trends.

Desired Qualifications:

• Bachelor's degree or equivalent work experience in Interaction Design, Visual Communication, or a related discipline.

• 5-8 years of experience in designing digital products (B2B, SaaS, or enterprise preferred).

• Experience working closely with Agile teams and ensuring code is built to spec.

• Proficiency in Figma and experience contributing to a design system.

• A portfolio that outlines your design process, decisions, and impact for at least two large-scale projects.

• Availability to collaborate with global teams across multiple time zones.

Exceptional candidates will have:

• Experience designing SaaS products with AI-driven components.

• Familiarity with AI concepts such as machine learning, natural language processing (NLP), or automation workflows.

• Experience working with global and remote teams.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral's UX/UI team develops the features, interfaces, and designs that are helping redefine the way the world communicates.World-class research, design and project management skills all help raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, our UX/UI team is the perfect environment to dream, produce and share your ideas with the world.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, California, the compensation range for this position is between $126,000 and $180,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.