Senior Product Designer - (12M contract to Full-time conversion opportunity)

Equitable Bank; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A top Canadian FinTech is seeking a Senior UX Designer for a 12-month contract. The candidate will act as a subject-matter expert, leading product design from concept to delivery. Ideal applicants should have over 7 years of experience in Digital UX. This hybrid role offers a competitive bonus, excellent benefits, and opportunities for professional development.

Benefits

Competitive discretionary bonus

Market-leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity / Parental top-up

Generous vacation policy and personal days

Annual professional development allowance

Qualifications

• 7+ years of experience in Digital UX, Interaction, or Product Design roles.
• Extensive experience with complex, transaction-heavy ecosystems.
• Mobile-first mindset and understanding of multiple platforms.

Responsibilities

• Acts as a design subject-matter expert on multiple Product Pods.
• Delivers product value by facilitating Design Thinking.
• Leads end-to-end product design from discovery to delivery.

Skills

Digital UX Experience

Design Thinking

Design Research

Figma

Prototyping

Education

Background in UX, Design, or related fields

Tools

Figma

Jira

Confluence

Job description

About You

• 7+ years of experience in Digital UX, Interaction, or Product Design roles, building and shipping products, preferably from ground up.
• Varied academic backgrounds are welcome, including UX, Design, Information System Design, Psychology, Architecture.
• Extensive experience with complex, transaction-heavy, multi-platform ecosystems, balancing business strategy, data, and user needs.
• At-scale thinker, starting with the big picture and designing end-to-end experiences, including workflows, information architecture, user journeys, from concept sketches to high fidelity designs.
• Mobile-first mindset with the ability to differentiate between desktop and mobile paradigms, behavioral nuances, constraints, and capabilities.
• Understanding of client-side and backend frameworks, application interface architecture, and negotiating feasible front-end UI solutions.
• Hands-on experience with design research methods and collaboration with research teams.
• Independent problem solver, creative, open-minded, able to pivot, explore, and experiment.
• Proficient in design and project management tools, including Figma, Invision, Zeplin, Jira, Confluence.

About The Work

• Acts as a design subject-matter expert on multiple Product Pods.
• Delivers product value by facilitating Design Thinking, providing expertise and guidance.
• Creates behavior maps, sketches, prototypes, and human-system interactions.
• Communicates ideas, options, and experiences clearly to cross-functional teams and senior stakeholders.
• Promotes a culture of curiosity, experimentation, and positive change for EQB customers.
• Collaborates with POD and framework designers, researchers, business strategists, engineers, and others to develop solutions.
• Supports the development of Design Systems and accessibility standards.
• Drives business value through design activities on project teams, creating innovative customer experiences.
• Leads end-to-end product design, from discovery to delivery, advocating for progressive UX and representing the voice of the customer.
• Defines and iterates on Journeys, Service Design, Vision Boards, User Flows, Wireframes, Prototypes, and high-fidelity screens.
• Delivers wireframes and high-fidelity screens for responsive web and mobile applications (Android and iOS).
• Crafts UX for Desktop and Mobile paradigms, identifying opportunities for each.
• Uncovers Moments of Truth that create customer value and explores opportunities across products.
• Facilitates discovery sessions, workshops, reviews, and stakeholder check-ins.
• Supports research cycles, crafting scripts, artifacts, analyzing data, and making recommendations.
• Collaborates with Product Managers, Designers, Researchers, and Engineers to develop deep product understanding and innovative solutions.
• Advocates for design needs and product quality during Scrum ceremonies, demos, and meetings.
• Leverages and contributes to the EQ Bank Design System.

This is a 12-month contract opportunity. Please include links to your portfolio with your resume. #INDP

What we offer

• Competitive discretionary bonus
• Market-leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity / Parental top-up
• Generous vacation policy and personal days
• Virtual events to connect with colleagues
• Annual professional development allowance and career development program
• Opportunity to join a top FinTech and help create a new banking experience

The role is hybrid, based at 2200-25 Ontario Street, Toronto, ON.