Senior Product Analytics Leader - Drive Loyalty & Growth

BMO; Toronto; On-site; CAD 86,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plans

Job summary

AIR MILES is seeking a Senior Manager, Product Analytics to lead the Blue Rewards Data & Analytics Team in Toronto. You will translate business goals into analytics agendas, drive stakeholder collaboration, and deliver actionable insights across product lines.

You will guide experiments, tracking frameworks, and reporting standards, influencing product roadmaps and strategic decisions for loyalty and customer engagement.

Qualifications

• 5+ years’ experience in customer analysis / insight delivery.
• 3+ years of leadership experience in a data & analytics organization.
• Strong knowledge of retail, financial and customer loyalty industries.
• Experience with product/digital tracking and customer experience software such as Adobe and Full Story.
• Hands-on experience with BI tools (Sigma, Tableau, Looker).
• Proficiency in Python, SQL, and Databricks; cloud data environments (AWS/Azure).
• Ability to translate analytics findings for broad business audiences.

Responsibilities

• Lead the Product Analytics Team to design and deliver customer-focused analytics and reporting solutions.
• Establish a strategic analytics roadmap to grow loyalty, engagement and customer value.
• Develop tracking frameworks and measurement strategies for product enhancements and digital experiences.
• Design experiments and A/B tests; interpret results for stakeholders.
• Provide concise, executive-ready reporting on product health and business outcomes.

Skills

Python

SQL

Databricks

AWS

Azure

Leadership

Communication

Education

Bachelor's degree in STEM

Master’s degree in analytics/business/statistics

Tools

Adobe

Full Story

Sigma

Tableau

Looker

Job description

AIR MILES is seeking a Senior Manager, Product Analytics to lead the Blue Rewards Data & Analytics Team in Toronto. You will translate business goals into analytics agendas, drive stakeholder collaboration, and deliver actionable insights across product lines.

You will guide experiments, tracking frameworks, and reporting standards, influencing product roadmaps and strategic decisions for loyalty and customer engagement.