Senior Process Risk Consultant, Process Risk COE

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

RBC is seeking a Process Risk Management professional to drive risk activities across business units. The role involves leading process reviews, developing proposals for senior leaders, and leveraging data solutions for operational efficiency. Candidates should have a strong background in consulting with excellent interpersonal and presentation skills, aiming for considerable career advancement in a dynamic and supportive environment.

Benefits

Comprehensive Total Rewards Program

Coaching and development opportunities

Dynamic, collaborative work environment

Qualifications

• 3+ years in Corporate Strategy or Consulting.
• Demonstrated experience in project design.
• Experience in Business transformation.

Responsibilities

• Perform comprehensive process reviews and analyses.
• Lead design sessions with stakeholders.
• Create business cases to highlight opportunities for technology enhancement.

Skills

Project design

Process engineering

Interpersonal skills

Strong presentation skills

Comfortable in ambiguity

Education

MBA or equivalent

Professional designations

Tools

PowerPoint

Excel

Word

Job description

Enterprise Process Risk Management is part of the RBC Enterprise Control’s Office, an RBC cross enterprise function designed to unify and strengthen First Line of Defense (1LOD) risk activities across all Business Units (BUs) and Functions, driving consistency and bolstering control practices. The Process Risk Management team is a new mandate focused on being a trusted advisor to 1LOD risk managers by developing, implementing, and training on a proactive, standardized, scalable process management discipline that empowers the bank to reduce risk and execute processes consistently and independently to drive business improvement and deliver on strategic objectives. Working within a high-performance area of the bank, the team provides opportunities for skill development, career advancement, and the chance to work on the bank’s most ambitious initiatives.

What will you do?

• Perform comprehensive process reviews and analyses leveraging frameworks, approaches, tools and methodologies and develop robust recommendations to support Group Executive, segment Operating Committees, and lines of business.
• Leverage process engineering methodologies to develop proposals and recommendations for Senior Leaders and Executives that are well developed, articulated on profile high impact strategies, and action plans that drive business outcomes.
• Lead and facilitate design sessions with stakeholders to diagnose and design future state processes and proposals to improve operational risk.
• Leverage Data and technology solutions set to ensure high levels of automation, digitization and scalability of design recommendations.
• Develop current and future state analysis of business processes, systems and data to design scalable business solutions to reduce risk, increase efficiency and customer experience.
• Facilitate Project Sponsor awareness of changes being introduced into the organization by the project and appropriately manage organizational change management.
• Create strategy materials and proposals to clearly communicate business value and outcomes to key stakeholders across the bank.
• Create business cases and develop paths that highlight opportunities for technology enhancement / investment that foster innovation, scalability and efficiency.
• Develop clear and concise ways of communicating the business impact of new business models, business strategies, execution plans, and complex messages, such as the creation of primers, presentations, whitepapers, etc.
• Gain the position of trusted advisor and help facilitate trade-off / prioritization decisions with senior leaders, strategists, functions, cross-functional project teams and colleagues by providing rigorous strategic insight based on thorough research and analysis.
• Manage work streams and present engagement deliverables, raising risks / issues and providing solutions to minimize impact on timelines.

What do you need to succeed?

Must-have

• 3+ years of experience in Corporate Strategy, Consulting, Capital Markets or product management / strategy experience within a Financial Services, FinTech or technology company.
• Demonstrated ability in project design and / or process engineering.
• Experience in Business transformation or technology transformation.
• Interpersonal skills and ability to develop strong relationships at every level of the organization.
• Strong written and oral presentation skills and presence; strong technical ability with PowerPoint, Excel and Word.
• Comfortable working in ambiguous situations and across different lines of business.

Nice-to-have

• MBA or graduate / post-graduate or professional designations or equivalent.
• Operational Risk experience following frameworks and policies to manage overall risk.
• Operations and Process optimization experience.
• Automation and Technology program delivery.
• Minimum two years of deep and broad management consulting experience with an emphasis on business strategy.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.

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Job Skills

Additional Job Details

Address : 180 WELLINGTON ST W : TORONTO

City : TORONTO

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform : CHIEF LEGAL & ADMIN OFFICE GRP

Job Type : Regular

Posted Date : 2025-03-11

Application Deadline : 2025-05-31

Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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