Senior Pre-Sales Systems Engineer, Commercial - Toronto

Pure Storage, Inc.; Toronto; On-site; USD 56,972 - 85,458; Full time

Job summary

An established industry player in data storage is seeking a dynamic Pre-Sales Systems Engineer to join their innovative team. This role is pivotal in understanding customer challenges and delivering tailored solutions that drive business outcomes. You will collaborate closely with sales teams, leveraging your technical expertise to showcase the advantages of cutting-edge storage technologies. With a focus on customer satisfaction and technical leadership, you will play a key role in shaping the future of data storage solutions. If you are passionate about technology and eager to make a significant impact, this opportunity is for you.

Qualifications

• 5+ years of experience in technology, design, and communications.
• Deep understanding of multi-tiered client/server architecture.
• Familiarity with modern web architecture and cloud solutions.

Responsibilities

• Understand customer challenges and tailor solutions to meet needs.
• Collaborate with sales to showcase product value.
• Lead technical presentations and capture customer requirements.

Skills

Pre-sales experience

Technical leadership

Customer engagement

Communication skills

Understanding of storage architectures

Problem-solving

Technical presentations

Project management

Education

BS in Computer Science or Electrical Engineering

Equivalent experience

Tools

AWS

Azure

GCP

Linux

VMware

Job description

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Pure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Pure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

SHOULD YOU ACCEPT THIS CHALLENGE YOU WILL:

1. Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
2. Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
3. Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
4. Passionately bring to light the advantages of a Pure Storage solution
5. Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
6. Take control of evaluations, benchmarks and system configurations
7. Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
8. Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
9. Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
10. Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
11. Promote mutual roadmap and planning exchanges
12. Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
13. Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
14. Move with market trends and competitive landscape to promote thought leadership within our organization
15. Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

1. BS in CS, EE or other technical degree and/or equivalent experience
2. Pre-sales experience is required
3. 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
4. Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
5. Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
6. Prior experience in targeting new prospects and converting them into clients
7. Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
8. Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
9. Previous experience with Linux, NFS file systems and Linux distributed network environment
10. Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
11. Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
12. Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
13. Familiarity with AWS, Azure, GCP a plus
14. Familiarity with containers, k8s and microservices architectures a plus
15. Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
16. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
17. Excellent verbal and written interpersonal skills