Senior Pre-Sales Engineer

MacroAgility Systems Inc.; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

MacroAgility Systems Inc. is seeking a Senior Pre-Sales Engineer to enhance their sales process by serving as a technical expert. In this role, you will collaborate with sales and marketing teams to provide tailored software solutions, conduct client demonstrations, and prepare business proposals, supporting customer success throughout the sales cycle. This position combines technical expertise with robust interpersonal skills in a dynamic and supportive work environment that values innovation and diversity.

Qualifications

• Minimum of 5 years in a pre-sales engineering role.
• Strong background in software development and cloud technologies.
• Proven success in solution selling.

Responsibilities

• Manage inbound/outbound sales calls and support sales targets.
• Conduct software demonstrations and provide technical support.
• Prepare and present proposals and responses to RFPs.

Skills

Technical expertise

Communication skills

Interpersonal skills

Sales cycle management

Education

Bachelor's degree in Computer Science

Master's degree (a plus)

Tools

Azure AD

Okta

Job description

MacroAgility is a highly people-oriented organization where we work in a team collaboration mode to empower our clients to reach their business goals and enhance their proficiency. We operate in customer service excellence, offering feasible IT-based solutions and assisting clients in achieving their objectives. We pride ourselves on our commitment to excellence, collaboration, and customer satisfaction.

Position Overview :

As a Senior Pre-Sales Engineer, you will play a pivotal role in our sales process, serving as a technical expert and advisor to our sales teams and potential clients. Your expertise in software solutions and consulting will enable us to understand client needs effectively and propose customized solutions that drive value and success.

Key Responsibilities :

• Manage and execute inbound and outbound sales calls to contribute to sales targets.
• Collaborate with Marketing to develop and execute social media and drip marketing campaigns.
• Conduct demonstrations of iManage and MacroAgility Software to showcase product capabilities.
• Work closely with the sales team to understand client needs and provide technical support throughout the sales cycle.
• Perform needs analyses with prospective clients to identify challenges and demonstrate solutions.
• Prepare and present quotes, proposals, and responses to RFPs and RFIs.
• Maintain open communication with clients and partners, supporting client interactions.
• Conduct technical assessments to understand client requirements.
• Serve as a link between sales and engineering teams, translating customer needs into technical specifications.
• Represent the company at conferences, shows, and exhibitions to network and promote solutions.
• Stay informed about industry trends, competitors, and technological innovations.
• Assist with technical setup and configuration on platforms like Azure AD, Okta, etc.
• Communicate changes in deadlines and proposals during project timelines.
• Support the customer journey process post-project to ensure a seamless experience.

Qualifications :

• Bachelor's degree in Computer Science, Engineering, or related field; a master's is a plus.
• Minimum of 5 years in a pre-sales engineering role within software or tech consulting.
• Strong technical background in software development, architectures, and cloud technologies.
• Excellent communication, presentation, and interpersonal skills.
• Proven success in managing complex sales cycles and solution selling.
• Ability to work collaboratively and independently, including remotely.
• Willingness to travel as needed.

Why Join us

MacroAgility offers a dynamic, innovative, and supportive environment for skill development and career growth. We value diversity and inclusion, providing resources and flexibility for work-life balance. Join us to shape the future of software consulting.

Application

If interested or if you know suitable candidates, please send your resume to Neelam Booter at [email address].

We appreciate all applications; only shortlisted candidates will be contacted for an interview.