Senior Platform & Monitoring Specialist

Global Technical Talent; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading Canadian financial brand is seeking a Senior Platform & Monitoring Specialist with expertise in monitoring solutions. The role involves designing observability frameworks using tools like Splunk, Dynatrace, and Terraform. Candidates should have a strong technical background with 3-5 years of relevant experience and excellent communication skills. Join us to empower Canadians and enhance their digital financial control.

Qualifications

• 3-5 years of experience with Splunk and/or Dynatrace in enterprise environments.
• Hands-on experience with Terraform for infrastructure automation.
• Proficient in scripting languages (e.g., Python, Shell, PowerShell).

Responsibilities

• Design and implement monitoring and observability solutions.
• Lead onboarding of new data sources for effective analysis.
• Develop and manage dashboards, alerts, and reports.

Skills

Splunk

Dynatrace

Terraform

Python

Shell

PowerShell

Data visualization

Incident response

Job description

Job Title: Senior Platform & Monitoring Specialist
Position Type: Direct Placement
Work Type: Hybrid,3x week downtown Toronto
Job Location:Toronto, ON

Job Overview:

• Our client is seeking a highly skilled and motivated Monitoring & Observability Senior Specialist to support and evolve enterprise-wide monitoring solutions.
• This role is central to ensuring applications, infrastructure, and services are highly available, transparent, and optimized for performance, capacity, and reliability.
• You'll leverage tools like Splunk, Dynatrace, and Terraform to design, implement, and maintain observability frameworks that support operations, development, and business stakeholders.
• This role demands deep technical expertise, a strategic mindset, and a passion for proactive issue resolution and performance excellence.

Key Responsibilities:

• Design and implement robust monitoring and observability solutions using Splunk, Dynatrace, and Terraform.
• The Senior Platform & Monitoring Specialist leads the onboarding of new data sources and ensures proper normalization and modeling for effective analysis and alerting.
• Develop and manage dashboards, alerts, and reports tailored to different user groups (e.g., Operations, DevOps, and Executive stakeholders).
• Build and maintain Splunk knowledge objects such as field extractions, macros, lookups, tags, and workflow actions.
• Optimize end-to-end observability for applications and infrastructure across hybrid and cloud-native environments.
• Administer monitoring integrations with ITSM tools (e.g., ServiceNow) to enable unified incident and event management.
• Ensure continuous improvement of observability capabilities aligned with business and technical roadmaps.
• Support and guide Customer Journey visibility, service decomposition, and target KPI setting.
• Track and deploy patches/upgrades to monitoring tools while ensuring system health, scalability, and performance.
• Collaborate with cross-functional teams and external partners to support service mapping and drive availability improvements.
• Senior Platform & Monitoring Specialist maintains detailed documentation and standard operating procedures for all monitoring systems.

Required Skills & Experience:

• 3–5 years of experience administering Splunk and/or Dynatrace in enterprise environments.
• Hands-on experience with Terraform in infrastructure automation and provisioning.
• Strong knowledge of log and metric collection, analysis, and data visualization.
• Proficiency in scripting languages (e.g., Python, Shell, or PowerShell).
• Familiarity with containerized application environments and microservices architectures.
• Experience with ITSM/ITOM systems, especially ServiceNow, including integration with observability tools.
• Ability to write complex Splunk queries and build advanced dashboards and reports.
• Experience with alerting and incident response tools such as PagerDuty.
• Working knowledge of Linux/Unix and Windows systems.
• Excellent communication skills with the ability to convey technical topics to non-technical audiences.

Nice to Have:

• Splunk or Dynatrace certifications.
• ITIL v4 Certification.
• Experience with Splunk ITSI or similar service intelligence platforms.
• Background in automated CI/CD pipeline monitoring and observability integration.

About The Company:

• Leading Canadian financial brand providing secure digital access to funds. Empowering Canadians to manage money on their terms. Easy verification and authentication for enhanced financial control. We're committed to digital prosperity and enabling employees to thrive.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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