Senior Personal Banker - Home Borrowing

TD Bank; Central Ontario; On-site; CAD 57,000 - 81,000; Full time

Job summary

TD Bank in Simcoe, Ontario is seeking a Senior Personal Banker - Home Borrowing to guide clients through mortgage options and lending decisions. You will deliver personalized financing advice and build lasting relationships.

You will coordinate with One TD partners for all banking needs, maintain regulatory and AML standards, and grow client assets while ensuring a high standard of service across branch hours.

Qualifications

• Minimum 1+ years of relevant experience in an advice role managing client relationships and providing complex financial advice.
• Deep knowledge and expertise in mortgage origination and home financing products.
• In-depth knowledge of investing, day-to-day banking, and TD products and services.

Responsibilities

• Own the client experience and build long-term relationships.
• Help clients borrow wisely by focusing on personalized lending advice.
• Identify opportunities to deepen the client relationship with One TD partners for all banking needs.

Skills

Client relationships

Financial advice

Mortgage origination

Investing & banking

Regulatory compliance

Client outreach

Education

IFC accreditation

CFSA FP1 & PFSA

Post-secondary degree

Job description

Work Location

Simcoe, Ontario, Canada

Hours

37.5

Line of Business

Personal & Commercial Banking

Pay Details

$57,100 - $80,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Department Overview

Are you passionate about connecting personally with clients to assist them in achieving their financial goals? Do you love exploring and understanding home borrowing options that best suit your clients' unique financial needs? Then join us as a Senior Personal Banker - Home Borrowing and use your expertise to provide reliable financial guidance, build lasting client relationships, and deliver an exceptional banking experience.

As a Senior Personal Banker, Home Borrowing, you play a key role in guiding clients through the home borrowing process with expertise, clarity, and a focus on their unique financial needs. You provide personalized lending solutions by conducting thorough financial assessments and leveraging TD tools to ensure well-informed recommendations. You prioritize client trust and satisfaction while maintaining balanced value for both the bank and clients. Your success is measured by client feedback, quality of advice, and lending growth, while consistently upholding compliance standards and delivering exceptional client experiences.

In this role, you will:

• Own the client experience and build long-term relationships.
• Help clients borrow wisely by focusing on personalized lending advice.
• Go beyond the initial need and identify opportunities to deepen the client relationship by introducing One TD partners for all banking needs including but not limited to lending and investing.
• Build trust and protect clients, colleagues, and the Bank
• Find ways to simplify processes for colleagues and clients and use your voice to influence change.
• Be committed to your growth & training. Strengthening capabilities to ensure you are providing elevated advice to our clients.

What do you need to succeed?

Must-have

• High School diploma.
• Required Accreditation: Investment Funds Canada (IFC) or equivalent, and Certificate in Financial Services Advice (CFSA) - FP1 & PFSA, or equivalent.
• Minimum of 1+ years of relevant experience in an advice role managing client relationships, providing complex financial advice with strong knowledge of RESL (Real Estate Secured Lending).
• Deep knowledge and expertise in mortgage origination business and home financing products.
• In-depth knowledge of investing, day-to-day banking, and all other TD products and services.
• Client focused mindset while maintaining accountability for responsible, strategic pricing practices & financial outcomes.
• Problem solving and people skills to de-escalate challenging situations and resolve client complaints with empathy and efficiency.
• Strong regulatory, AML, and compliance knowledge to support a culture of integrity.
• Drive to engage in client outreach and community presence to acquire new assets and deepen client relationships.
• The ability to work a rotation across branch hours of operation to ensure we deliver advice when clients need it.

Nice-to-have

• Post-Secondary or Undergraduate degree in a related field is preferred.
• Other accreditations (ie. Financial Planning II)

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills