Senior People Operations Specialist

Fortis Games; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A gaming company in Canada is looking for a Senior People Operations Generalist to drive HR initiatives across North America. The role involves managing employee lifecycle processes and compliance, and collaborating with various departments. Ideal candidates have a strong background in People Operations, excellent communication skills, and the ability to handle confidential information. Join us to be part of a dynamic and inclusive team dedicated to fostering community and diversity in gaming.

Benefits

Dynamic work environment

Influence in a growing company

Focus on diversity and belonging

Qualifications

• Demonstrated experience in People Operations or Human Resources roles.
• Strong experience with HR compliance and operations in the US and Canada.
• Clear and structured communication skills, paired with strong organizational abilities.

Responsibilities

• Serve as the go-to operational partner for key employee lifecycle processes.
• Own and execute compliance processes across the Americas.
• Lead or contribute to high-impact People projects.

Skills

People Operations experience

HR compliance knowledge

Strong communication skills

Organizational abilities

Project management

Tools

Workday

Zendesk

Google Workspace

Job description

Who we are

At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.

About the Role

We’re seeking a Senior People Operations Generalist to serve as a key operational partner for our North American teams (US and Canada) while actively contributing to global People projects. In this fast-paced, high-growth environment, you’ll act as both a problem solver and a strategic thinker, building scalable processes and driving initiatives that make a meaningful impact.

You’ll own a range of critical People Operations processes, including onboarding and offboarding, managing leaves of absence, overseeing PEO/EOR relationships, and supporting contingent workforce management.

Though this is an individual contributor role, you will lead projects, handle confidential and time-sensitive requests, and bring structure and calm to the complex world of People Operations.

Our People Ops coverage is split across three regions—Americas, LATAM, and EMEA—but we work closely as one team, collaborating on projects and supporting each other. This role offers a great opportunity to learn about and influence People operations across multiple geographies.

What you’ll achieve

• Serve as the go-to operational partner for key employee lifecycle processes, including onboarding, offboarding, and leaves of absence, and respond to employee questions and requests with care, discretion, and urgency.
• Own and execute compliance processes across the Americas, including state reporting, training tracking, labor law postings, and employment verifications.
• Support the ongoing management of contingent workers and our PEO/EOR partners
• Collaborate with payroll, legal, IT, and finance to ensure smooth execution of cross-functional HR processes
• Lead or contribute to high-impact People projects — including process rollouts, vendor transitions, and annual compliance initiatives
• Keep our tools and systems (e.g., Workday, Zendesk, Google Workspace) accurate, organized, and up to date
• Continuously improve how we work by identifying inefficiencies and proposing practical, people-friendly solutions
• Help us scale smartly by building resilient processes that grow with the company

What you’ll need to be successful.

• Demonstrated experience in People Operations or Human Resources roles
• Strong experience with HR compliance and operations in the US and Canada (including leaves of absence)
• Clear and structured communication skills, paired with strong organizational abilities
• Ability to manage confidential and sensitive information with discretion and care
• A track record of owning projects in your area and driving them to completion with little supervision
• Comfort navigating ambiguity and scaling processes in a growing, remote company
• Resourceful and solutions-oriented: you don’t just identify problems, you help solve them
• A collaborative spirit: you love working with others to get things done

Bonus Experience

• Experience working with Workday, Zendesk, Google Workspace
• Experience managing PEO platforms like Deel, Remote, or GP
• Background supporting contingent workforce programs

Why join us

There are many reasons to join us, but here are a few:

• We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
• We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
• Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming

Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.