Senior pension administrator

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will include utilizing your analytical skills daily and thriving in a stimulating career.

Being part of our team means:

1. Working with a dynamic team
2. Growing through stimulating mandates and projects
3. Having career opportunities for professional development
4. Working in a hybrid mode, in the office and from home or fully remote
5. Enjoying a flexible schedule and a comprehensive benefits program

Your responsibilities

• Act as manager in the client accounts department
• Plan and oversee pension plan administration work
• Supervise and verify work processes
• Monitor task and project progress
• Train and coach team members
• Support the team in special projects
• Manage and track budgets
• Enhance client satisfaction by understanding and responding to their needs and those of members and trustees
• Suggest process improvements
• Develop new business contacts, secure new agreements, and explore new markets with prospective clients

Core Qualifications

• Minimum 10 years of relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related field
• Strong team spirit
• Analytical thinking and attention to detail
• Organized and resourceful
• Effective communication and collaboration skills
• Ability to manage and motivate a team
• Excellent customer service skills
• Fluent in spoken and written French; bilingualism is an asset
• Proficiency in Microsoft Excel

A bit about us

We are a people-focused, customer-first, purpose-driven team committed to innovation and social good. We improve lives through technology and foster a culture of innovation that empowers our team to solve complex problems and achieve remarkable outcomes.

TELUS promotes an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will be considered. We provide accommodations for applicants with disabilities during the recruitment process.

In accordance with TELUS Health Solutions Data Center Security Policy, employment may require security screening for roles involving access to data centers or sensitive technology.

The health and safety of our team, customers, and communities are paramount. Therefore, all team members working at TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: English language skills are required for interactions with external or internal parties or for using English applications or software.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and relevant leaders involved in the selection process.