Senior pension administrator

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will involve utilizing your analytical skills daily and thriving in a stimulating career.

Being part of our team means:

• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and a comprehensive benefits program

Your responsibilities

• Act as manager in the client accounts department
• Plan work related to pension plan administration
• Supervise and verify work
• Monitor progress of tasks and projects
• Train and coach team members
• Support the team in carrying out special projects
• Prepare and track the budget
• Build client satisfaction by listening to needs and responding to requests from clients, members, and trustees
• Suggest process improvements
• Develop new business contacts, negotiate agreements with existing clients, and explore new markets with prospective clients

Core Qualifications

• Minimum 10 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related field
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Ability to manage and motivate a team
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism is an asset
• Proficiency with Microsoft Excel

A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through technology and foster a culture of innovation that empowers our team to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We ensure fair employment practices and consider all qualified applicants. We provide accommodations for applicants with disabilities during the recruitment process.

Disclaimer: In line with TELUS Health Solutions Data Center Security Policy, employment requires passing a Personnel Security Screening conducted by the Government of Canada for roles involving Data Center access or technology related to client service delivery.

The health and safety of our team, customers, and communities are paramount. Therefore, anyone joining TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: If English knowledge is required, it is because the role involves regular interaction in English with external or internal parties or the use of English applications/software.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and relevant leaders involved in the selection process.