Senior pension administrator

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will provide services to clients and members regarding defined benefit pension plan administration. Your responsibilities will enable you to utilize your analytical skills daily and flourish in a stimulating career.

Being part of our team means

• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and a comprehensive benefits program

Your responsibilities

• Act as manager in the client accounts department
• Plan work related to pension plan administration
• Supervise and verify work
• Monitor the progress of tasks and projects
• Train and coach team members
• Support the team in carrying out special projects
• Prepare and track the budget
• Build client satisfaction by listening to their needs and responding to requests from members and trustees
• Suggest process improvements
• Develop new business contacts, negotiate new agreements with existing clients, and help develop new markets with prospective clients

Core Qualifications

• Minimum 10 years of relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related field
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaboration skills
• Ability to manage and motivate a team
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism is an asset
• Proficiency with Microsoft Excel

A bit about us

We’re a people-focused, customer-first, purpose-driven team dedicated to innovation and positive impact. We improve lives through technology and foster a culture that empowers problem-solving and remarkable human outcomes in a digital world.

TELUS promotes an inclusive culture embracing diversity. We are committed to fair employment practices; all qualified applicants will be considered. We offer accommodations for applicants with disabilities during the recruitment process.

Note: In accordance with TELUS Health Solutions Data Center Security Policy, employment may require personnel security screening through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Therefore, all team members working at TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: If English knowledge is required, it is because the role involves regular interaction in English with internal or external parties or using English applications/software.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.