Senior Payroll & People Ops Leader — Hybrid (Canada/US)

Cala Sourcing Solutions LLC; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Full benefits

Job summary

Cala Sourcing Solutions LLC is seeking a Senior Payroll & People Operations Specialist in Downtown Toronto with a hybrid schedule. You will manage outsourced payroll, partner with Finance and HR, and improve payroll systems and workflows across North America.

The role requires 4+ years in payroll or People Operations, cross-border Canada/US experience, strong Excel and HRIS skills, and a track record mentoring teammates. A degree in HR or Business Admin is preferred, with Workday as an asset.

Qualifications

• 4+ years of progressive experience in payroll operations or People Operations.
• Experience supporting payroll in Canada and the United States.
• Strong Excel skills and data analysis.
• Experience with HRIS platforms and admin workflows.
• Mentoring or supervising a team member.
• Degree or diploma in HR, Business Admin, or related field.
• Assets: Workday experience and payroll/HR certifications.

Responsibilities

• Keep payroll accurate and on schedule.
• Validate Canadian and U.S. payroll prepared by external providers, investigate discrepancies, and resolve issues before processing.
• Manage payroll vendor relationships, service timelines, and compliance expectations.
• Coordinate year-end payroll activities, reporting, and audit preparation.
• Partner with Finance on payroll reconciliations and reporting.
• Support payroll system upgrades, implementations, testing, and transitions.
• Coordinate HR administration, including onboarding, offboarding, employee inquiries, and record maintenance.
• Document and standardize processes to improve consistency across North America.
• Reduce manual work through automation, technology, and appropriate AI tools.
• Collaborate with global HR and technology teams on HRIS improvements.
• Track payroll accuracy, inquiry resolution times, and process efficiency while maintaining strong internal controls.
• Provide daily guidance and development support to one HR administrative team member.

Skills

Payroll operations

People Operations

Excel

HRIS

Team mentorship

Education

HR/Business Administration degree or diploma

Tools

Workday

Job description

Cala Sourcing Solutions LLC is seeking a Senior Payroll & People Operations Specialist in Downtown Toronto with a hybrid schedule. You will manage outsourced payroll, partner with Finance and HR, and improve payroll systems and workflows across North America.

The role requires 4+ years in payroll or People Operations, cross-border Canada/US experience, strong Excel and HRIS skills, and a track record mentoring teammates. A degree in HR or Business Admin is preferred, with Workday as an asset.