Senior Parts Coordinator

BGIS; Brantford; On-site; CAD 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Parts Coordinator to manage inventory and support warehouse operations. This role requires a proactive individual with extensive experience in supply chain management and warehouse operations. You will be responsible for maintaining inventory levels, preparing parts for technicians, and ensuring compliance with safety standards. Your expertise will also contribute to vendor management and the onboarding of new team members. Join a dynamic team that values innovation and diversity, where your contributions will significantly impact operational efficiency and client satisfaction.

Qualifications

• 5+ years in supply chain, logistics, or inventory practices.
• 5+ years of warehouse operation experience.

Responsibilities

• Manage inventory levels and prepare parts for technician pick-up.
• Lead annual inventory audits and manage warranty returns.

Skills

Supply Chain Management

Warehouse Management

Time Management

Customer Service

Advanced Business Software Skills

Education

Relevant Post-Secondary Education

Job description

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. Further information is available at www.bgis.com

SUMMARY

A Senior Parts Coordinator is the person who handles tasks that are related to inventory in a warehouse setting for an organization. Their role includes maintaining inventory levels, making monthly inventory reports, recording and labeling inventory items to be used in the future, and maintaining accurate records. This role will also provide additional technical support and knowledge to assist with several functions including the training and onboarding of new technicians.

KEY DUTIES & RESPONSIBILITIES

Inventory Control

1. Daily preparation of required parts for daily/morning technician pick-up for assigned work orders and/or truck restocking.
2. Track and manage stock inventory on technician trucks and proactively replenish parts based on pre-determined min/max reporting. Transfer parts from warehouse to trucks in inventory management system.
3. Monitor inventory levels on a regular basis and report exceptions for replenishment when necessary.
4. Communicate with the national parts manager, operation manager, administrative manager, and technicians on all inventory issues including but not limited to: inventory report, non-stock parts requirement, and return parts issues.
5. Lead annual inventory audit for the respective regional warehouse and all trucks collaborating with NPM and Administration team.
6. Manage warranty/DOA returns of parts to ensure credit procedure is implemented. Process parts returns from technicians. Verify and process warranty parts/cores returns. Update tracking sheets for Warranty Parts. Coordinate warranty returns with national parts manager to ensure credits/refunds are tracked and received.
7. Package and ship warranty return parts to warranty provider and support administration team to ensure credits/refunds are received.
8. Coordinate customer-owned dispenser demolition with dispatch and management. Collect all used parts and transfer to inventory system for future redeployment.

Sourcing and Purchasing

1. Create and place purchase orders to vendors for all non-standard or non-stocked job parts.
2. Negotiate parts purchase price when necessary to obtain the best price from vendors.
3. Support national parts manager with exceptions to stock orders.
4. Vendor management including but not limited to; sourcing new vendors and building up relationships to enlarge the vendor base; maintain an effective business relationship with current vendors to reduce order lead time.
5. Monitor parts orders and provide direction to suppliers to meet work order service level obligations. Proactively update Management of exceptions.

Warehouse Management

1. Work with corporate HSE department to ensure all safety compliance has been followed. Manage safety equipment including monthly bum testing of gas monitors.
2. Regular inspection of safety gear and equipment to ensure safe/suitable for operations. Ensure gear is kept in designated lockers/bins including tripods, winches, harnesses, hoists, blowers, gas detectors, FRC coveralls.
3. Organize warehouse shelves and equipment/tools to maintain a clean and tidy work area.
4. Labeling and tagging of select inventory.
5. General shop housekeeping. Keep warehouse tidy with parts/tools/gear in designated spaces, floors clean, clear, and tidy to eliminate trip hazards, garbage/recycling taken out daily and electronics components properly segregated for recycling/disposal.
6. Regularly conduct random safety audits on technician vehicles.
7. Monitor and manage disposal of waste oil, absorbent pads, scrap metal, etc.

Shipping and Receiving

1. Receive new parts shipments. Confirm receipt of all received parts. Confirm condition/no damage. Confirm invoiced amount matches PO.
2. Manage digital transfer of parts to warehouse, truck, or W/O as applicable. Move parts to designated storage location in warehouse or technician bin for loading to truck.
3. Handle all parts shipments to other regional shops and customer sites.
4. When required, transport parts/tools/equipment to technicians on site.

Accounts Payable

1. Manage the receipt of invoices from vendors/suppliers for job parts as required to exceed billing timing KPI. Review and approve Vendor invoices and send to A/P for processing.

Other Technical Support

1. Provide detailed technical support to entry-level techs who are trying to order parts.
2. Bring a unique ability in being able to source creative solutions for clients due to understanding of the utilization of the equipment.
3. Provide technical advice, job scoping advice to our Facility Services Coordinator where needed.
4. Provide an educated perspective on what our truck and warehouse inventory levels should be to support contractual requirements in the market.
5. Assist the Director in training and supporting the onboarding and development of our new Parts Coordinators and inventory management protocols for Western Canada.
6. Quote clients from time to time on equipment upgrades, parts purchases, etc.

KNOWLEDGE & SKILLS

1. Relevant post-secondary education.
2. Supply chain management (More than 5 years of hands-on experience in supply chain, logistics, or inventory practices).
3. Warehouse management (More than 5 years of warehouse operation experience).
4. Fuel industry knowledge (More than 5 years of customer service or front-line operation experience in the fuel service industry).
5. Office experience (Advanced business software skills).
6. Time Management (Ability to prioritize, schedule and plan time-sensitive duties in a fast-paced environment).

Licenses and/or Professional Accreditation

None required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

At BGIS, we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Job Info

1. Job Identification 222405
2. Job Category Facility/Property Management