Senior Parking Manager

Reimagined-Parking; Winnipeg; On-site; CAD 40,950 - 50,050; Full time

Benefits offered by this job

Health plans

Life & AD&D

STD

LTD

EAP

RRSP

Paid vacation

Job summary

Reimagined-Parking in Winnipeg is seeking a Senior Parking Manager to oversee daily parking operations, ensure safety, and deliver service that exceeds client expectations. You will support the Operations Manager, supervise staff, manage revenue controls, and coordinate with clients to maintain high standards.

Ideal candidates have at least two years in a leadership role within parking or facilities, strong customer service focus, and the ability to analyze location performance and drive

Qualifications

• Minimum 2 years in a leadership role within parking or related facilities.
• Strong focus on customer service and client satisfaction.
• Experience with location, profit and loss analysis and revenue tracking.

Responsibilities

• Oversee staff supervision, coaching, and performance monitoring to meet standards.
• Support Operations Manager with hiring, onboarding, scheduling and training.
• Act as client liaison, attend meetings, and respond to client requests.
• Monitor facility maintenance to ensure safety and cleanliness.
• Assist in ticket inventory, cash flow, reports, and loss-prevention audits.
• Prepare daily, weekly, and monthly operating reports.
• Provide front-line coverage as needed.
• Communicate professionally with guests, clients, and teammates.

Skills

Leadership

Customer service

Location, profit and loss analysis

Revenue generation

Client relationship management

Business development

Strategic thinking

Team-building

MS Word

Excel

PowerPoint

Contract management software

Education

None

Tools

MS Word

Excel

PowerPoint

Contract management software

Job description

Senior Parking Manager

Application Deadline: 31 August 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I5-D35_CA-WINNIPEG-SUPERVISOR DEPT

Reporting To: Support Service Manager

Compensation: $45,500 / year

Description

The Senior Parking Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Senior Parking Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards
• Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees
• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required
• Fill in to provide coverage for front line positions, as needed
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests
• Immediately respond to reports of accidents, incidents, or safety concerns
• Communicate professionally at all times with guests, client, and teammates

Skills, Knowledge and Expertise

• Proven experience in the parking management industry with a minimum of 2 years in a leadership role.
• Strong focus on customer service and client satisfaction.
• Proficient in location, profit and loss analysis.
• Demonstrated experience in revenue generation and direct marketing.
• Event management experience is a plus.
• Client relationship management skills.
• Business development and strategic thinking abilities.
• Leadership and team-building skills.
• Technologically proficient with MS Word, Excel, PowerPoint, and contract management software.
• Ability to work both independently and as part of a team.
• Valid driver’s license, reliable personal vehicle, and clean driving record.

Benefits

Join our team and enjoy an outstanding benefits package, including:

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones.
• Short-Term Disability (STD): Income protection when you need time to recover.
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family