Senior Organizational Change Management (OCM) Specialist to support the Business Readiness Work[...]

S I Systems; Edmonton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A strategic consulting firm is seeking a Senior Organizational Change Management Specialist to support a critical Billing Program. This role requires a minimum of 6 years of experience in leading transformation initiatives and is tech-savvy, particularly proficient in Microsoft 365. You will engage stakeholders and manage change impact while ensuring business readiness. The position requires on-site presence in Edmonton three days a week.

Qualifications

• 6+ years' experience as an OCM Specialist leading transformation initiatives.
• Tech-savvy with high proficiency in Microsoft 365 tools.
• Strong stakeholder analysis and engagement tracking skills.

Responsibilities

• Support stakeholder identification and segmentation.
• Ensure stakeholder impact analysis is validated.
• Manage and update change action plans.

Skills

Stakeholder engagement skills

Proficient with Microsoft 365

Change impact analysis

Ability to manage competing priorities

Tools

Microsoft Teams

SharePoint

Planner

Office Suite

Job description

Senior Organizational Change Management (OCM) Specialist to support the Business Readiness Workstream for a strategic Billing Program.

Our Calgary client is looking for a Senior Organizational Change Management (OCM) Specialist to support the Business Readiness Workstream for a strategic Billing Program.

Role requires you to be onsite 3 days/week in Edmonton or Calgary offices

Must Haves:

• 6+ years' experience as a OCM Specialist leading large program or transformation initiatives with demonstrated progression of responsibilities
• Tech-savvy and resourceful—highly proficient with Microsoft 365 (Teams, SharePoint, Planner, Word, PowerPoint, Excel, CoPilot) and collaboration platforms.
• Skilled at navigating shifting workloads and competing priorities while consistently meeting deadlines critical to project success
• Strong stakeholder analysis and engagement tracking skills

Responsibilities:

Stakeholder Engagement & Impact Analysis

• Support stakeholder identification and segmentation in collaboration with workstream team
• Ensure detailed stakeholder impact analysis is complete and validated with stakeholder areas
• Collaborate with vendor on vendor-led Change Impact Assessment
• Review and validate stakeholder analysis and impacts at key gates or milestones during the program
• Track change impact work products and/or deliverables, shepherding approval workflows, and ensuring final versions are stored appropriately per program guidelines
• Manage and update change action plans, leveraging change impact analysis to ensure progress is monitored and communicated
• Participate in Business Readiness Network planning and meetings
• Track stakeholder engagement and support adoption metrics, flagging gaps or resistance trends
• Ensure business needs, concerns, and readiness levels are clearly communicated in discussions with the Delivery Assurance Partner and the Systems Integrator
• Document and escalate risks or issues raised by stakeholder groups that may affect readiness or adoption

Training Alignment

• Support development of an iterative training schedule aligned to business needs and leveraging learnings from the change impact analysis
• Collaborate with Training Team to ensure training plans reflect latest stakeholder impact information
• Collaborate with the workstream team to ensure training schedule is aligned to stakeholder engagement and readiness milestones
• Collaborate with workstream team to ensure a plan is in place to manage training session logistics and track attendance