Senior Operations Technician - Screens

Anglian Water Group Ltd.; Peterborough; On-site; CAD 92,000 - 117,000; Full time

Benefits offered by this job

Personal private health care

Generous pension – 21% total

24-hour Virtual GP service for you and

26 days annual leave

Life assurance (up to 8 x salary)

Personal accident cover (up to 5 x)

Family friendly policies and parental/

Bonus scheme

Flexible benefits and working culture

Job summary

Anglian Water is seeking a Senior Operations Technician to join the new Proactive Screens Team. You’ll shape inlet screen maintenance, improving reliability and safety across water recycling assets, and work at treatment works and pumping stations while supporting technicians.

Reporting to the Proactive Screens Manager, you’ll plan maintenance, manage workloads, coordinate with suppliers and drive continuous improvement across the asset base. A full driving licence is essential.

Qualifications

• Full driving licence
• Health & safety awareness in operational environment
• Strong communication with internal & external stakeholders
• Customer service skills and empathetic communication
• Knowledge of inlet screens and water recycling beneficial
• Experience coaching and mentoring teams
• Ability to work in confined spaces and at height
• Awareness of HAV and occupational health checks

Responsibilities

• Develop and enforce safe working practices per safety rules.
• Manage resources to deliver maintenance within service levels.
• Drive continuous improvement through new ideas/equipment.
• Coach and monitor field teams in techniques and equipment used for service and maintenance.

Skills

Mechanical

Electrical

Engineering

Driving licence

Health & Safety

Coaching & mentoring

Communication

Customer service

Inlet screens knowledge

Confined space work

Education

NVQ/C&G Level 3

Job description

Salary and Details

Salary: Circa £48,880 depending on skills and experience + overtime Clear progression opportunities to earn up to £62,400 Basic with further training and experience Company Van, all PPE, tools, and fuel card provided Permanent: Full Time, 37 hours per week with flexibility for part timeX2 Positions, Covering areas that include but not limited to; Peterborough, Cambridge, Milton Keynes, Northampton, Lincolnshire, Norwich, Ipswich, Colchester

What you will be doing

This is a fantastic opportunity to join a newly created Proactive Screens Team, helping shape the future of inlet screen maintenance across Anglian Water. Reporting directly to the Proactive Screens Manager, you’ll play a key role in improving the reliability, safety and performance of critical Water Recycling assets. Working across treatment works and pumping stations, you’ll lead by example, provide technical expertise and support the development of technicians within the team. This role offers the opportunity to work on specialist mechanical equipment, influence maintenance standards and help establish a new proactive approach to asset reliability across the region. You will also be responsible for planning and coordinating maintenance activities, proactively managing workloads and helping to control maintenance backlogs across the asset base. Working closely with suppliers, manufacturers and specialist contractors, you’ll support the development of spares strategies, improve parts availability and build strong working relationships that help drive reliability, efficiency and continuous improvement across the service.

Key tasks

• Develop, encourage and foster good and safe working practices and work in accordance with the Company’s safety rules at all times


• Manage available resource to ensure all maintenance work is delivered within agreed level of service. Work closely with internal stakeholders to ensure all actions are achieved on service completion


• Drive continuous improvement of process and service through implementation of new ideas/equipment


• Provide expert support to monitor and coach field resources in techniques/equipment used for the service and maintenance of treatment processes and asset

What does it take to be a Senior Operations Technician?

• Full driving licence


• Ideally a strong Mechanical/Electrical/Engineering background, possessing the necessary NVQ/C&G Level 3 qualifications in that field (Essential)


• Demonstrate experience and awareness of Health and Safety within an operational environment


• Ability to adapt communication style (both written and verbal) to suit a wide range of internal and external stakeholders


• Demonstrate customer service skills and ability to deal with customers in an empathetic and professional manner


• Knowledge or understanding of inlet screens and a basic understanding of water recycling processes would be beneficial


• Experience with Coaching and mentoring team members


• In this role you must be able to work within a confined space, and at height without restrictions


• Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)

Benefits

• Personal private health care


• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%


• 24-hour Virtual GP service for you and your household


• 26 days annual leave – rising with length of service and the ability to buy more


• Life assurance (up to 8 x salary)


• Personal accident cover (up to 5 x salary)


• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay


• Bonus scheme


• Flexible benefits and working culture to support your wellbeing and lifestyle

Inclusion at Anglian Water

Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women’s Utility Network.

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers.

We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.

We want to give everyone equal access to our recruitment process.

If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.

If you need any support, please get reach out to our team [e-mail]

Closing date

Closing date: 20/09/26