Senior Operations Manager (Operations Manager I)

DHL Germany; Milton; On-site; CAD 97,000; Full time

Job summary

DHL Supply Chain is seeking an Operations Manager I to optimize warehouse operations. The role includes leading teams, developing workflows, and maintaining safety compliance while ensuring productivity and customer satisfaction. Full-time benefits include medical, dental, and retirement plans. Ideal candidates should have a background in logistics and leadership experience.

Benefits

Medical insurance

Dental insurance

Life insurance

Short-term disability

Retirement plans

Paid time off

Holidays

Education reimbursement

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1+ years in logistics industry.
• 2+ years supervisory or management experience.

Responsibilities

• Lead and develop a diverse team, fostering inclusion and safety culture.
• Develop workflows, labor plans, and best practices to improve productivity and reduce costs.
• Ensure compliance with health and safety regulations.

Skills

Experience operating a Very Narrow Aisle (VNA) forklift

Team leadership

Communication

Safety compliance

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain is hiring! Join one of the world’s most essential industries and grow with us. We are looking for a Operations Manager I to lead and optimize our warehouse operations.

Position Details

• Shift: 8:00am-4:00pm, Monday-Friday
• Pay: $97,000 per year
• Additional Incentives: Eligible for bonus plan

Ideal Candidate Skills

Experience operating a Very Narrow Aisle (VNA) forklift or Reach Truck is preferred.

Benefits

Full-time associates are eligible for medical, dental, and life insurance, short-term disability, retirement plans, paid time off, holidays, and education reimbursement.

About the Role

As a Senior Operations Manager, you will oversee warehouse efficiency, lead teams, implement processes, and ensure safety compliance. Your leadership will be crucial in maintaining DHL’s reputation as a global logistics leader.

Responsibilities

• Lead and develop a diverse team, fostering inclusion and safety culture.
• Develop workflows, labor plans, and best practices to improve productivity and reduce costs.
• Ensure compliance with health and safety regulations.
• Report on KPIs and support continuous improvement.
• Promote open communication and teamwork.
• Partner with HR for hiring top talent.
• Collaborate with cross-functional teams to fulfill customer orders.
• Engage with customers to address concerns and ensure satisfaction.

Minimum Requirements

• Bachelor's degree or equivalent experience (preferred).
• 1+ years in logistics industry.
• 2+ years supervisory or management experience.

We are an equal opportunity employer committed to accessibility for all applicants.