Senior Operations Manager – Import & Wholesale

TreowGroup Recruitment; Beamsville; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

RRSP

On-site work

Job summary

TreowGroup Recruitment is assisting a Niagara Peninsula-based wholesale import business to recruit a Senior Operations Manager / General Manager. The role focuses on strategic partnerships, supply chain and inventory management, and B2B sales development.

Location is on-site in Niagara, ON, with regular weekday hours and a competitive benefits package. The ideal candidate will lead day-to-day operations, optimize inventory, negotiate with distributors, and drive growth across international

Qualifications

• Experience in B2B wholesale distribution, especially hotel amenities and related supply chains.
• Hands-on warehouse management knowledge and operations experience.
• Strong background in sales and procurement processes.
• Proven ability to lead and develop a team.

Responsibilities

• Oversee strategic partnerships and grow distributor relationships.
• Manage inventory and supply chain, including offshore sourcing and logistics coordination.
• Lead pricing, quotes, and cost tracking to keep pricing competitive.
• Oversee marketing and product presentation on the company website and SEO improvements.
• Utilize PowerBI for data analysis and reporting; leverage ERP for distribution operations.

Skills

B2B wholesale distribution

Warehouse operations

Sales & purchasing

Team leadership

Tools

PowerBI

ERP systems

Excel

Job description

Senior Operations Manager – Import & Wholesale

TreowGroup Recruitment is seeking a Senior Operations Manager / General Manager on behalf of our client, a small-to-midsize wholesale import business with headquarters in the Niagara Peninsula.

Position Overview:

The Senior Operations Manager/General Manager will oversee the entire operation of a B2B wholesale importing business with a focus on strategic partnerships, supply chain and inventory management, and sales. This role requires a proactive leader with experience in B2B distribution, particularly within hotel amenities, food service packaging, sanitation/janitorial supplies, who can manage both strategic and day-to-day operational tasks.

Job Type: Full-time, Permanent

Location: Niagara, ON

Remote Type: On-site, 8 - 4:30pm, Monday - Friday

Compensation: Competitive Salary + Health Benefits + RRSP

Strategic Partnerships and Business Development

• Maintain and grow long-standing partnerships with current distributors.
• Source and introduce new product lines from international markets, with potential for expansion into new amenity lines.
• Strengthen relationships with Canadian distributors and promote products through the company's online platform.

Inventory and Supply Chain Management

• Review daily sales and inventory reports to manage stock levels for key product lines, creating purchase orders.
• Track and monitor daily off-shore orders to ensure consistent supply chain flow.
• Oversee logistics, working with outsourced logistics partners to manage the arrival and delivery of goods to customer warehouses.

Quoting and Pricing

• Provide quotes for custom orders and update pricing based on market trends.
• Maintain detailed cost sheets and track off-shore freight rates to keep pricing competitive.
• Regularly update product pricing in response to changing market conditions in Asia, Canada and the US.

Marketing and Product Presentation

• Oversee product updates on the website, including artwork for product units and packaging.
• Collaborate with the development team on website improvements, such as SEO.

Software and Technology

• Utilize PowerBI for data analysis and reporting.
• Hands on experience with ERP systems for distribution management.
• Advanced computer skills in Excel and Microsoft Office suite.

You’ll be a good fit ifyou have you possess:

• Experience in B2B Wholesale Distribution: Strong understanding of wholesale dynamics, particularly in hotel amenity supplies, food service packaging, and sanitation/janitorial distribution.
• Warehouse Operations Knowledge: Hands-on experience with warehouse management and operations.
• Sales and Purchasing Proficiency: Strong background in sales and procurement processes.
• Team Leadership:Managed and led a team, fostering a productive and efficient working environment.

You are:

• Adaptable: Able to pivot in response to changing priorities and customer needs.
• Strategic Vision Oriented: Capable of seeing the big picture and making decisions that benefit the overall business.
• Independent and Proactive: Self-motivated with a proactive approach to sales and operations.

• Attention to Detail: High attention to detail and accuracy, particularly with spreadsheets and data handling.

Treowgroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.