Senior Operations Analyst

Arm; Toronto; On-site; CAD 81,000 - 109,000; Full time

Job summary

Arm is seeking a Senior Operations Analyst in Toronto to support two engineering organizations within the Solutions Engineering Group. You will partner with engineering managers, finance, and recruiting to ensure staffing plans align with business priorities and budgets.

Responsibilities include workforce forecasting, headcount planning, and operational reporting. You will maintain dashboards, track decisions, and drive process improvements to help teams scale effectively.

Qualifications

• Bachelor's degree in a related field from a recognized university.
• Experience in operations management, workforce planning, or engineering operations.
• Experience with headcount planning, hiring processes, and forecasting.
• Strong analytical and organizational abilities.
• Ability to manage multiple priorities and stakeholders.
• Excellent communication and collaboration skills with cross-functional teams.

Responsibilities

• Partner with engineering leadership to forecast workforce needs.
• Own headcount forecasting and capacity tracking.
• Align staffing with budgets and priorities.
• Track hiring progress and staffing metrics.
• Run staff planning cadences and reviews.
• Maintain dashboards and reporting for workforce data.
• Record decisions, risks and action items.
• Improve processes and reporting across teams.
• Support annual planning and strategic initiatives.
• Coordinate across globally distributed teams.

Skills

Headcount planning

Resource forecasting

Workforce planning

Operational reporting

Staffing coordination

Analytical skills

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Engineering/Business/Operations

Tools

Power BI

Tableau

Smartsheet

Job description

Job ID 2026-19158 Date posted 12/08/2026 Location Toronto, Canada Category Operations

We are looking for an experienced Senior Operations Analyst to support two key engineering organizations within Arm's Solutions Engineering Group: a team developing Technology IPs and a Central Engineering team focused on compute platforms, methodologies, tools, and automation.

In this role, you will work closely with Engineering Managers, Capacity Managers, Finance, Recruiting, and leadership teams to ensure the organization has the right people, skills, and resources in place to meet business objectives. You will be responsible for workforce planning, staffing coordination, resource forecasting, operational reporting, and execution of key organizational processes.

This position is ideal for someone who enjoys connecting people, processes, and data to help engineering teams operate effectively and scale successfully.

Responsibilities

Prior semiconductor industry experience is preferred.

• Partner with engineering leadership to understand workforce demand and staffing requirements across multiple teams.
• Own resource planning activities, including headcount forecasting, hiring plans, contractor needs, and capacity tracking.
• Work with Capacity Managers, Finance, Recruiting, and leadership teams to align staffing plans with business priorities and budgets.
• Track hiring progress, workforce allocation, and organizational capacity, providing regular updates and recommendations.
• Organize and run key operational cadences, including staff meetings, planning reviews, and quarterly operational reviews.
• Maintain workforce dashboards, staffing reports, and organizational metrics.
• Track decisions, action items, risks, and dependencies to ensure timely follow-through.
• Improve operational processes, reporting, and planning mechanisms to increase organizational effectiveness.
• Support annual planning activities and strategic workforce initiatives.
• Coordinate across globally distributed teams to ensure alignment and execution.

Required Skills And Experience

• Bachelor's degree in Engineering, Business, Operations, or a related field.
• Experience in operations management, workforce planning, resource management, or engineering operations within the semiconductor industry.
• Demonstrated experience with headcount planning, hiring processes, and resource forecasting.
• Strong analytical and organizational skills.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Excellent communication and collaboration skills.Experience working with engineering leadership and cross-functional teams.
• Familiarity with semiconductor development environments and engineering organizations.

Nice to Have

• Experience supporting IP development, SoC, compute, tooling, or methodology teams.
• Knowledge of semiconductor design flows, EDA environments, and automation frameworks.
• Experience managing external workforce and contractor planning.
• Experience with reporting and analytics tools such as Power BI, Tableau, or Smartsheet.
• AI tooling and automation experience.
• Prior ASIC design or SoC integration experience.

What You'll Find at Arm

You'll work with engineering leaders across multiple organizations, help influence staffing and investment decisions, and contribute to the delivery of technology used by billions of people around the world. Arm offers a collaborative environment, opportunities for growth, and the chance to make a meaningful impact on how engineering teams operate and scale.

Arm is committed to providing an inclusive and accessible recruitment process. If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.

Salary Range

$80,750-$109,250 per year

We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.

Our 10x Mindset

Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm:

About

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm:

Use of AI in Your Application

At Arm, we embrace the benefits AI can bring, including in recruitment. You may use AI to support your preparation, such as improving the clarity of written responses, practicing interview questions, or learning more about our industry. However, your application, and interview responses must reflect your own thinking, experience, and abilities. We want to understand your authentic perspective, creativity, and approach to problem solving. As such, you may not use AI to complete assigned tasks as part of any assessments. If you plan to use AI-supported or assistive technologies as part of a reasonable adjustment, please contact

Hybrid Working

Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.