Senior Operational Risk Manager - GFT

RBC; Bedford; Hybrid; CAD 70,000 - 120,000; Full time

Job summary

A leading financial institution is seeking a proactive professional in Technology Risk for a vital role. This position is central to the Finance IT Operational Risk Management team, focusing on maintaining compliance and enhancing risk management practices within over 100 production applications. As a member, you will shape risk practices, engage with various stakeholders, and have opportunities for professional growth while addressing ongoing compliance with evolving technology standards.

Benefits

Support for professional development

Dynamic, collaborative work environment

Comprehensive Total Rewards Program including bonuses

Qualifications

• Experience in Risk analysis and Control testing for Regulatory requests.
• IT audit qualification, with knowledge of SOX/SOC1 standards.
• Understanding of IT service management frameworks like ITIL or COBIT.

Responsibilities

• Identify and assess IT & operational risks across diverse portfolio.
• Test controls for MRA requests and regulatory compliance.
• Manage Finance IT’s Enhanced Compliance Program.

Skills

Communication

Operational Risks

Risk Management

Education

Degree in Risk & Information Systems Control or Cybersecurity

Postgraduate qualification in Computing or Cybersecurity

Tools

MS Suite of Apps

Unix

Windows

Oracle

SQL Server

Job description

Job Summary

Job Description

What is the Opportunity?

Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

In this hands-on technical role, you will Manage and provide subject matter expertise on technology risk control and advisory services to Finance IT and CFO Group management. Services include IT & operational risk analysis, risk & compliance reporting, risk awareness & advisory and audit liaison. You will assess and manage to ensure on-going compliance with rapidly evolving technology management policies & standards.

You will be a member of the Finance IT Operational Risk Management team which is collectively responsible for provision of technical services, IT operations engineering, production support, quality engineering, Risk Management and business management across a portfolio of over 100 production applications. You will have ample opportunity to develop your professional skills and positively influence technology risk practices across RBC’s Global Functions Technology (GFT) group.

What will you do?

• Identify and assess IT & operational risks across a large & diverse portfolio of applications, 40% of which are subject to stringent SOX & SOC1 control standards

• Test Controls and document results/conclusions specific to MRA requests, Bank examinations, and/or any Regulatory requests

• Monitor and report on risk exposures, including leading Archer approval Findings meetings that are hosted by the VP, Global Head of Finance IT

• Support Finance IT Director and SMT management on the appropriate treatment of technology risks

• Raise awareness of IT & operational risk, including design and roll-out of tailored IT risk education programs

• Develop an understanding of best risk & control practices by maintaining a professional network across specialist teams such as Cyber Security, Group Risk Management and Internal Audit; act as Finance IT’s ‘point of contact’ for these teams

• Manage Finance IT’s Enhanced Compliance Program (ECP), a major internal IT-driven initiative to drive compliance with current and emerging IT policy & standards.

• Contribute to the development of IT risk competencies, practices and outcomes across GFT

What do you need to succeed?

Must-have:

• Degree level education plus a relevant qualification in risk & information systems control (e.g. CRISC) or cybersecurity (e.g. CISSP) or (e.g. CISA)

• Risk analysis and Control testing experience supporting Regulatory requests

• Internal or external IT audit qualification and experience; Operational Risk Management

• IT knowledge and experience covering: operating systems (e.g. Unix, Windows, zOS); database systems (e.g. Oracle, SQL Server, Sybase, DB2) and software security architectures; Knowledge of MS Suite of Apps

• Thorough understanding of IT service management frameworks such as ITIL or COBIT

• Experience managing multiple projects or internal service delivery, including service level management, process design and skills development planning

Nice-to-have

• Post graduate qualification in computing or cybersecurity or Information technology

• Excellent written & verbal communication skills, with the ability to convey complex technical concepts to general IT and business managers

• Data Analysis understanding source system to destination process flows

• Familiarity ORM Framework, Audit; Access and change management processes; SOX/SOC1

• Preferred to have Finance industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Work in a dynamic, collaborative, progressive, and high-performing team

• Ability to make a difference and lasting impact on operational risk management

• Opportunities to do challenging work, engaging with a diverse set of established and emerging technologies

• Build an extensive professional network and exert influence beyond a narrow role mandate

• Support for professional development, including obtaining industry-standard qualifications

• Leaders who support your development through coaching and managing opportunities

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Communication, Financial Instruments, Fraud Risk Management, Global Risk, Information Security Auditing, IT Standards, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

Address:

175 WESTERN PKY:BEDFORD

City:

BEDFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-02

Application Deadline:

2025-07-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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