Senior Offers Operations Specialist (12 Month Contract)

BMO U.S.; Toronto; Presencial; CAD 56 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Resumo da oferta

BMO Financial Group is seeking to strengthen its Offers Operations within Marketing in Canada. The role focuses on managing day-to-day offer creation, ensuring timely live deployment, and driving process improvement across Marketing, Ops and Technology.

Ideal candidates bring 3–5 years of related experience, strong problem-solving and data-driven decision skills, and the ability to simplify complex topics for cross-functional teams. Compensation includes salary with potential incentives.

Qualificações

• 3–5 years of related work experience
• Strong problem-solving skills
• Ability to narrow down root causes of issues
• Curious mindset and willingness to understand how things work
• Data-driven decision making and data interpretation
• Effective communication, ability to simplify complex topics
• Experience with process mapping and process improvement is a plus

Responsabilidades

• Manage day-to-day offer creation in Marketing.
• From intake to execution, ensure all offers go live on time and are error-free.
• Lead and deliver projects and initiatives in the Offers domain.
• Drive process improvement and business enablement.
• Improve documentation on the offer creation process.
• Clarify inputs, outputs and systems involved in offer creation.
• Measure current state performance and identify opportunities for improvement.
• Develop and drive process improvements to Marketing Operations.
• Suggest ideas to serve collectors faster, reduce risk and improve post-live monitoring.

Conhecimentos

Problem solving

Root cause analysis

Curious mindset

Data-driven decisions

Clear communication

Process mapping

Attention to detail

Descrição da oferta de emprego

Application Deadline: 11/29/2026

Address: 250 Yonge Street

Job Family Group: Strategy & Change

What You Will Do

The Offer Operations team supports the Marketing function at Blue Rewards in the execution and setup of offers. With that mandate of reducing risk, improving time to market and driving efficiency, Offer Operations lives at the intersection of Marketing, Ops, and Technology. As a member of the Offers Operations team, you will become an expert on the systems and processes required to setup offers with the end goal of driving process improvement and operational rigour to how we deliver offers across the organization.

How You Will Make Impact

Manage day-to-day offer creation in Marketing.

From intake to execution, ensure all offers go live on time and are free from error.

Lead and deliver projects and initiatives in the Offers domain.

Help drive process improvement and business enablement.

Improve documentation on the offer creation process.

Help the team get better clarity and understanding of the inputs, outputs and systems involved in offer creation.

Measure current state performance in offer creation – help the team understand opportunities for improvement and create a measurement methodology to track the effectiveness of said improvements.

Develop and drive process improvements to our Marketing Operations ecosystem.

Suggest and deliver ideas to help serve collectors faster, reduce risk and improve post live monitoring.

Qualifications

• Minimum of 3-5 years of related work experience


• Skilled problem solver.


• Good at narrowing in on the root causes of issues.


• Naturally curious – wants to understand how things work under the surface


• Data driven decision maker, comfortable manipulating and interpreting data


• Effective communicator, able to simplify complex or technical topics in a clear and concise manner.


• Experience with process mapping and process improvement are a plus

Salary: $55,500.00 - $120,000.00 Pay Type: Salaried

The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Who we are

We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.