Senior Nurse Case Manager – Rare Disease

MWI Animal Health; Canada; Remote; CAD 76,000 - 119,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid parental leave

Flexible work options

Mentoring programs

Volunteer opportunities

Employee resource groups

Job summary

Cencora in Canada is seeking a Senior Nurse Case Manager – Rare Disease to manage case support for assigned physicians, hospitals and clinics within a defined geography. You will coordinate care, reimbursement programs and clinical monitoring to help patients access therapies.

Fluency in English and French is mandatory. A Bachelor’s degree or RN diploma is required, with at least five years of nursing and case-management experience, including insurance interactions and data management.

Qualifications

• Bachelor’s degree or RN diploma required.
• At least five years of nursing experience.
• Health care and case-management experience is preferred.

Responsibilities

• Provide medical support and education to patients and health care providers.
• Coordinate case management activities including reimbursement and therapy monitoring.
• Work with insurers, physicians, hospitals and clinics to resolve issues and obtain coverage.
• Maintain accurate case information and databases; participate in audits.

Skills

Bilingual English/French

Nursing professional

Autonomous and organized

Education

Bachelor's degree

Registered Nurse diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

# **Job Details**We're hiring a Bilingual Nurse Case Manager. **Make a meaningful difference in patient care**In this role, you will manage case support for assigned physicians, hospitals and clinics within a defined geography. Reporting to the Program Manager, you will help patients access services and drug therapy by coordinating care, reimbursement, clinical monitoring and issue resolution. **Duties and Responsibilities:*** Provide medical support and education to patients and health care providers on disease, therapy and disease management.* Deliver inbound and outbound telephone support, including maintenance and adherence calls.* Apply case-management protocols covering clinical monitoring, data collection, patient follow-up, compliance, therapy disruption or discontinuation, and adverse event reporting.* Coordinate the activities and documentation needed to obtain prescription drug coverage through private, public and federal funding programs.* Work with insurers, physician offices, health care professionals, pharmacies and agencies to identify reimbursement solutions, coordinate drug delivery and resolve issues.* Maintain accurate case information, manage databases and complete ongoing audits of files and captured data.* Communicate clearly with the manager, team and client regarding patient case management.* Attend patient meetings, conferences and specialized therapy training, and build effective relationships with patient associations, advocacy groups and pharmaceutical partners.* Collaborate with program colleagues to develop and implement disease-management programs, patient materials, compliance parameters, needs assessments and protocols.* Support the training of new Nurse Case Managers through shadowing and call monitoring.**What you will bring:*** Fluency in both French and English is mandatory.* Bachelor’s degree or Registered Nurse diploma. An advanced degree or specific practice-management experience is preferred.* At least five years of nursing experience.* Health care and case-management experience in a medical or hospital practice, insurance environment or biopharmaceutical industry.* Experience in third-party reimbursement, pharmaceutical sales, managed care, clinical support or a related area is an asset.* Ability to understand and communicate medical information clearly and appropriately.* Strong patient focus, customer service, telephone etiquette and written and verbal communication skills.* Proven ability to work autonomously, prioritize competing deadlines, multitask and perform effectively under pressure.* Strong negotiation, interpersonal, leadership, analytical, mathematical, business and financial skills.* Excellent attention to detail, organization and problem-solving capability.* Proficiency in Microsoft Outlook, Word and Excel, along with strong internet research and general computer skills. If you are a bilingual nursing professional who combines clinical expertise with compassion, organization and strong problem-solving skills, we would welcome your application. Nous offrons une rémunération, des avantages et des ressources qui favorisent une culture hautement inclusive et soutiennent la capacité des membres de notre équipe à vivre avec un objectif chaque jour. En plus des offres traditionnelles telles que les soins médicaux, dentaires et de la vue, nous fournissons également une gamme complète d'avantages qui se concentrent sur les aspects physiques, émotionnels, financiers et sociaux du bien-être. Cela comprend le soutien aux familles qui travaillent, qui peut inclure la prise en charge des personnes dépendantes, l'aide à l'adoption, la couverture de l'infertilité, le soutien à la constitution d'une famille, les solutions de santé comportementale, le congé parental rémunéré et le congé rémunéré pour les aidants. Pour encourager votre développement personnel, nous offrons également une variété de programmes de formation, des ressources de développement professionnel et des opportunités de participer à des programmes de mentorat, à des groupes de ressources pour les employés, à des activités de bénévolat et bien plus encore.Temps Plein.Cencora s'engage à offrir l'égalité des chances en matière d'emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité sexuelle, d'information génétique, d'origine nationale, d'âge, de handicap, de statut de vétéran ou d'appartenance à toute autre classe protégée par la loi fédérale, nationale ou locale. Le succès continu de l'entreprise dépend de l'utilisation complète et efficace de personnes qualifiées. Par conséquent, le harcèlement est interdit et toutes les questions liées au recrutement, à la formation, à la rémunération, aux avantages, aux promotions et aux transferts respectent les principes d'égalité des chances et sont non discriminatoires. Cencora s'engage à fournir des aménagements raisonnables aux personnes handicapées au cours du processus d'embauche, conformément aux exigences légales. Si vous souhaitez demander un aménagement dans le cadre de votre recherche d'emploi, veuillez appeler le 888.692.2272 ou envoyer un courriel à [e-mail]. Nous déterminerons les aménagements à apporter en fonction de chaque demande. Les messages et les courriels concernant autre chose que des demandes d'adaptation ne seront pas retournés.Cencora s'engage à mettre en place des pratiques d'emploi équitables et accessibles. Sur demande, Cencora aménagera les personnes handicapées pendant le processus de recrutement, d'évaluation et d'embauche, et pendant l'emploi.# ********Salary Range\\*********$76,200 CAD - 119,460 CADThis posting is intended to fill an existing vacancy for our Senior Nurse Case Manager – Rare Disease role.