Senior Network & Security Operations Lead

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Winnipeg; On-site; CAD 105,000 - 120,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards and Recognition

Emphasis on Community

Job summary

Canada Life in Winnipeg seeks a Senior Network and Security Operations Specialist to own and lead critical security tooling, incident response, and cross-functional resilience. The role demands hands-on expertise across enterprise networks and security platforms, plus leadership of senior practitioners during high-pressure incidents.

You will drive automation, improve alerting, collaborate with engineering and vendors, and ensure governance and risk compliance across all tools.

Qualifications

• Post-secondary degree/diploma in IT or equivalent experience.
• Certifications in networking, cloud, or security (CCIE, PCNSE, CISSP, CISM, AZ-500/700, etc.) preferred.
• 7+ years of hands-on operations experience in enterprise network and/or security environments.
• Strong technical understanding of network protocols, security tooling, and complex infrastructure operations.
• Experience supporting or managing large-scale tools from multiple vendors (Cisco/Meraki, Palo Alto/NGFW/Prisma, Check Point, F5, Microsoft, Cloudflare, etc.).
• Familiarity with automation, scripting, IaC (Terraform, Ansible), and DevSecOps operating practices.

Responsibilities

• Provide operational support for network & security tooling issues, delivering expert troubleshooting and deep technical analysis.
• Lead and coordinate technical bridge during significant (Major Incident) network or security platform-related incidents, ensuring quick mitigation and clear communication.
• Guide L1/L2 teams and managed service partners during escalations, ensuring efficient triage and resolution.
• Participate in post-incident reviews focused on systemic fixes, stability improvements, and operational learning.
• Lead cross-functional root cause investigations and Problem Management efforts to improve service reliability, reduce recurring incidents, and enhance operational resilience across Network & Security Services.
• Develop automation that improves repeatability, speeds up issue detection, and reduces manual effort in daily operations.
• Improve alert quality, tooling integration, and operational workflows to enhance response effectiveness and reduce noise.
• Collaborate with engineering and architecture teams to ensure new tools and capabilities are operationalized methodically with strong handoffs.
• Work with vendors and managed service partners to ensure accountability, quality, and timely resolution of issues.
• Ensure alignment with technology, change, and security standards across all supported tooling.
• Support compliance audits, risk assessments, and vulnerability remediation planning.

Skills

Automation

DevSecOps

Leadership

Communication

Incident response

Network security

Education

Post-secondary IT degree or diploma

Certifications in networking/cloud/security

Tools

Cisco/Meraki

Palo Alto/NGFW/Prisma

Check Point

F5

Microsoft

Cloudflare

Terraform

Ansible

Job description

Canada Life in Winnipeg seeks a Senior Network and Security Operations Specialist to own and lead critical security tooling, incident response, and cross-functional resilience. The role demands hands-on expertise across enterprise networks and security platforms, plus leadership of senior practitioners during high-pressure incidents.

You will drive automation, improve alerting, collaborate with engineering and vendors, and ensure governance and risk compliance across all tools.