Senior Network Operations & Automation Engineer

Cognizant; Vancouver; Hybrid; CAD 94,000 - 107,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

Disability (Long-term/Short-term)

Parental Leave

Job summary

Cognizant is seeking a Senior Network Operations Engineer in Vancouver, hybrid role with 4 days onsite and 1 day remote. The candidate will serve as a senior escalation point, handling complex enterprise network issues across LAN/WAN, cloud, and security domains, while mentoring junior engineers and driving automation initiatives.

The role requires 8+ years in enterprise networking and 5+ years in Network Operations, with strong troubleshooting and communication skills.

Qualifications

• 8+ years of enterprise networking experience.
• 5+ years in a Network Operations environment.
• Experience supporting large, geographically distributed enterprises.
• Strong troubleshooting, analytical, and communication skills.

Responsibilities

• Provide advanced L2/L3 support for network incidents and outages.
• Troubleshoot and resolve issues across LAN, WAN, Wi‑Fi, VPN, SD‑WAN, cloud, and security environments.
• Lead incident response for critical business‑impacting events and perform Root Cause Analysis (RCA).
• Support network hardware refreshes, software upgrades, and technology deployments.
• Review and implement network changes following change management processes.
• Maintain network documentation, diagrams, and operational procedures.
• Mentor junior engineers and provide technical leadership.
• Develop automation solutions using Python, Ansible, APIs, or Terraform.
• Improve monitoring, observability, and operational efficiency.
• Coordinate with vendors and technology partners to resolve complex issues.

Skills

Enterprise networking

Network operations

Troubleshooting

Automation

Mentoring

Root cause analysis

Tools

Cisco SD-WAN

Cisco Meraki

Palo Alto Firewalls

Zscaler

AWS Networking

Azure Networking

Aviatrix

Infoblox DNS/DHCP

Job description

Cognizant is seeking a Senior Network Operations Engineer in Vancouver, hybrid role with 4 days onsite and 1 day remote. The candidate will serve as a senior escalation point, handling complex enterprise network issues across LAN/WAN, cloud, and security domains, while mentoring junior engineers and driving automation initiatives.

The role requires 8+ years in enterprise networking and 5+ years in Network Operations, with strong troubleshooting and communication skills.