Senior Network & Infrastructure Project Lead (L2/3)

Myticas Consulting Inc.; Ottawa; On-site; CAD 85,000 - 115,000; Full time

Job summary

Myticas Consulting is partnering with an Ottawa-based MSP to hire a Level 2/3 Network Administrator & Projects Specialist. The role blends hands-on network and server work with project ownership and client-facing communication in a fast-growing professional services team.

You will lead infrastructure projects from scoping to implementation, testing and handoff, while supporting broader initiatives across security, cloud, virtualization and data centre modernization.

Qualifications

• Strong hands-on Level 2/3 infrastructure and network administration experience.
• Experience delivering infrastructure projects from beginning to end.
• Broad knowledge of networking, firewalls, servers, virtualization, backup/DR and Microsoft infrastructure.
• Ability to move between technical architecture, project planning and hands-on implementation.
• Experience managing project schedules, resources, milestones, dependencies and risks.
• Excellent written and verbal communication.

Responsibilities

• Lead the planning, design, implementation and management of client infrastructure projects.
• Own projects from initial scoping and technical design through implementation, testing and operational handoff.
• Architect secure, reliable and scalable infrastructure solutions aligned with client requirements.
• Coordinate technical resources, project schedules, dependencies, tasks and milestones.
• Identify project risks, scope changes and potential delays early and communicate them clearly to management and clients.
• Conduct regular project reviews and provide clear status updates, decisions and next steps.
• Participate directly in hands-on implementation and troubleshooting when required.
• Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
• Create clear technical documentation, diagrams and post-implementation reports.
• Perform structured project handoffs to the Service Desk.
• Mentor junior and intermediate technicians on troubleshooting, architecture and technical best practices.
• Participate in scheduled after-hours cutovers, migrations and maintenance windows where required.
• Remain current on emerging infrastructure and cybersecurity technologies and proactively identify solutions that may benefit clients.

Skills

Network administration

Project planning

Troubleshooting

Documentation

Client communication

Tools

Fortinet FortiGate

Sophos

Cisco

VMware

Hyper-V

Job description

Myticas Consulting is partnering with an Ottawa-based MSP to hire a Level 2/3 Network Administrator & Projects Specialist. The role blends hands-on network and server work with project ownership and client-facing communication in a fast-growing professional services team.

You will lead infrastructure projects from scoping to implementation, testing and handoff, while supporting broader initiatives across security, cloud, virtualization and data centre modernization.