Senior Municipal Claims Examiner - Full Time, Remote (Anywhere in Canada)

International Programs Group; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading claims administration company is looking for a Senior Municipal Claims Examiner to provide quality claims service remotely within Canada. Candidates should have at least 5 years of casualty claims experience and strong analytical and communication skills. The role involves managing claims and ensuring all client needs are met, offering competitive pay and flexible work-life balance.

Benefits

Competitive Pay

Work-Life Balance

E-flex Benefits Program

Wellness Programs

Training and Career Development Opportunities

Employee Recognition Program

Vendor discount access

Reimbursement for Adjusting Licenses

Qualifications

• Minimum of 5 years of casualty claims experience.
• Professional liability experience including complex coverage analysis.
• Experience dealing with Lloyds is advantageous.

Responsibilities

• Act as an examiner for a class leading Lloyds account.
• Manage Municipal Claims with professional liability and coverage reviews.
• Responsible for claims payments and settlements.

Skills

Communication

Analytical skills

Problem-solving

Customer service

Multi-tasking

Education

College diploma or equivalent business experience

Tools

MS Office

Job description

Senior Municipal Claims Examiner - Full Time, Remote (Anywhere in Canada)

Join to apply for the Senior Municipal Claims Examiner - Full Time, Remote (Anywhere in Canada) role at International Programs Group

Senior Municipal Claims Examiner - Full Time, Remote (Anywhere in Canada)

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Join to apply for the Senior Municipal Claims Examiner - Full Time, Remote (Anywhere in Canada) role at International Programs Group

Company

Senior Municipal Claims Examiner - Full Time, Remote (Anywhere in Canada)

International Programs Group (IPG) is an independent Third-Party claims Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification.

Role Responsibilities

• Act as an examiner for a class leading Lloyds account which involves providing prompt, fair, quality claims service to clients
• Manage Municipal Claims consisting of professional liability, Bodily Injury, E&O claims and coverage review of complex liability claims
• Responsible for detailed thorough coverage analysis of the Policy response to allegations presented
• Responsible for desk top handling of claims, and settlement of claims directly with claimants or their representatives
• Administer claims payments / settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met

Qualifications

• Minimum of 5 years of casualty claims experience including professional lines
• College diploma or combination of education and equivalent business experience
• Professional liability experience, including complex coverage analysis
• Experience dealing with Lloyds a clear advantage

Skills Required To Succeed

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills with the ability to review and analyze complex coverage
• Demonstrated ability to be proactive in identifying and implementing solutions
• Must be proficient in letter and report writing as position entails detailed reporting to our stakeholders.
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment

What We Offer

• Competitive Pay
• Work-Life Balance
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Insurance

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