Senior Multi-Site Operations Leader

Aramark

Kamloops

On-site

CAD 125,000 - 132,000

Full time

6 days ago

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Benefits offered by this job

Three weeks paid vacation

Health benefits from day one

Self-Directed pension plan

Employee assistance program

ERGs and community

Educational assistance

Career growth opportunities

Safe and supportive workplace

Job summary

Aramark is seeking a senior operations leader to oversee multiple locations in Canada. You will drive safe, efficient, and consistent service, coach site teams, conduct audits, and ensure contract compliance across all programs.

The role demands deep financial acumen, multi-site management experience, and a strong focus on safety and client retention. Ideal candidates bring 10+ years in senior management, a solid hospitality or food service background, and the ability to travel locally and

Qualifications

Post-secondary education in Hospitality Management, Business Administration, or a related field (preferred).
Five or more years of senior management experience in food service, hospitality, or multi-site operations.
Proven experience managing multiple locations/services and leading large, diverse teams.
Strong financial acumen with experience managing P&Ls and complex operating environments.
Demonstrated ability to enforce standards while maintaining positive, productive relationships.
Advanced food safety certification or ability to obtain.
Strong computer literacy including Excel, PowerPoint, and Word.
Valid driver's license and ability to travel locally and seasonally.

Responsibilities

Provide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service delivery.
Set clear expectations for operational standards while supporting site teams with hands‑on leadership and coaching.
Conduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistency.
Ensure full adherence to all Aramark programs, policies, and operating standards.
Ensure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standards.
Hold site leaders accountable for accurate execution of Aramark systems, reporting, and controls.
Identify gaps in compliance or execution and implement corrective action plans as required.
Serve as a senior point of contact for key clients, building trust through responsiveness, consistency, and results.
Support and lead CBRs, QBRs, audits, and renewal discussions.
Proactively identify risks, opportunities, and service enhancements to strengthen client relationships and retention.
Own financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targets.
Review and analyze financial statements, forecasts, and variance reports and ensure timely corrective actions.
Partner with Finance and site leaders to ensure disciplined financial execution and sustainable results.
Lead, coach, and develop a multi-site management team, building bench strength and succession plans.
Ensure consistent performance management, engagement, and accountability across all locations.
Support talent development and internal promotion through structured coaching and feedback.
Champion a safety-first culture across all sites.
Ensure compliance with all client, provincial, and Aramark safety standards and reporting requirements.
Address incidents, risks, and audit findings promptly and effectively.
Act as a delegate for the District Manager when required.
Support mobilizations, renovations, and operational transitions.
Contribute to district initiatives related to growth, compliance, people development, and operational excellence.