Senior Marketing & Sales Operations Representative

Caterpillar; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

Chez Caterpillar, vous rejoindrez une équipe globale dédiée à la création d'un avenir meilleur. En tant que Senior Marketing & Sales Operations Representative, vous améliorerez les capacités de marketing et de vente des concessionnaires, tout en optimisant l'expérience client. Ce rôle stratégique nécessite une analyse approfondie et des compétences en communication pour collaborer efficacement à travers l'organisation.

Qualifications

• Expérience en amélioration de processus dans un rôle similaire.
• Compréhension des systèmes et méthodologies de l'entreprise.
• Capacité à analyser et résoudre des problèmes stratégiques.

Responsibilities

• Agir en tant que liaison entre les concessionnaires, clients et personnel de Caterpillar.
• Contribuer à l'identification et la résolution des problèmes de distribution marketing et ventes.
• Effectuer des travaux d'analyse et résoudre des problèmes stratégiques.

Skills

Process Improvement

Analytical Thinking

Communication

Education

Bachelor's Degree

Job description

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team that cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Americas Distribution Services Division (ADSD) provides governance and administration of Cat dealers across the U.S., Canada, and Latin America.

As the Senior Marketing & Sales Operations Representative, you will be responsible for applying previous experience and knowledge of process improvement methodologies to enhance dealer marketing and sales capabilities and improve the overall customer experience. The individual acts as a liaison between dealers, customers, and other Caterpillar personnel. The Senior Marketing & Sales Operations Representative is very familiar with the company’s processes, systems, and methodologies. The individual is accountable for contributing to the identification, analysis, and resolution of marketing and sales distribution needs and problems within the assigned discipline/district. The role involves performing analysis work, identifying, and resolving larger problems that are less tactical and more strategic in nature.