Senior Manager, WM Transformation Management Office

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading bank in Toronto is seeking a Program Manager for its Wealth Management division. This role involves guiding initiatives, establishing key programs, and providing advisory support to enhance collaboration and value creation. The ideal candidate will have strong project management skills and a proven track record in financial services. Flexible work options and a comprehensive benefits package are part of this opportunity.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Coaching and development opportunities

Qualifications

• Proven success in project, program, and/or portfolio management in large financial institutions.
• Expert knowledge with productivity tools for planning, monitoring, and controlling projects.
• Experience with business cases, investments, and tracking OKRs.

Responsibilities

• Support complex, cross-functional initiatives and recovery of distressed projects.
• Structure programs with clear OKRs and business cases aligned to strategy.
• Provide advisory support to enable core functions for delivery teams.

Skills

Project management

Communication

Business process design

Agile coaching

Organizational change management

Education

Project Management qualifications (PfMP, PgMP, PMP)

Tools

Planview

Atlassian: Confluence & JIRA

Excel

Tableau

Power BI

Job description

Job Description

Overview

What is the opportunity?

The Wealth Management Transformation Management Office (TMO) oversees and guides the WM segment through transformation efforts, ensuring alignment with LOBs and segment strategic goals. The TMO manages the transformation process focusing on transparency, agile ways of working and in-year value creation within multi-year programs, in partnership with the WM lines of businesses.

This role will enable the TMO to guide LOBs in aligning programs with the vision and goals of the WM segment through the process of identifying key strategic programs, creating OKRs, securing funding on prioritized programs and providing advisory services to perform core functions, including program planning and structuring.

Responsibilities

What will you do?

The WM TMO will centralize the knowledge and services necessary to bridge the WM Segment, its LOBs and its Support Functions, promoting stronger collaboration, improved outcomes, increased transparency and accelerated growth by focusing on the following:

• Cross Business Program Management Support:
• Support the setup and execution of complex, cross-functional initiatives and recovery of distressed initiatives through partial and full service where needed:
• Partial service: e.g., program stand-up, health checks, at-risk project support, Agile coaching, change management support.
• Full service: e.g., delivery resources for cross-business programs, including SP&D as a means of centralization.
• Structure value-driven programs with clear OKRs, business cases, and roadmaps aligned to LOBs and WM segment strategy.
• Support LOBs define multi-year strategic programs PARs with alignment to their LOB and Segment objectives.
• Support and challenge the articulation of program OKRs that drive towards the LOB and Segment objectives.

• Advisory & Centre of Excellence:
• Provide advisory support to enable the business and other stakeholders to perform core functions, including program planning & structuring, business casing & funding, program governance & delivery model (including 3-in-a-box role of Business, T&O and Digital), Agile enablement, change management, issue and risk management, benefit realization & tracking, and use of TMO tools.
• Ensure early adoption of strategic ways of working, governance model and defined accountabilities for business teams.
• Enable LOBs and delivery teams with best practices, tools and coaching for self-managed execution.

Qualifications

What do you need to succeed?

Must haves:

• Proven success in project, program, and/or portfolio management in a large financial institutions or corporation including financial planning, leading initiatives from planning into execution.
• Expert knowledge with productivity tools (e.g. Planview, Atlassian: Confluence & JIRA, Excel, PowerPoint, Tableau, Power BI, Data visualization) and techniques for planning, monitoring and controlling projects, programs and portfolios.
• Experience with business cases, investments, benefits/value, OKR tracking, and the ability to translate data into insights that supports problem analysis and identification of recommendations.
• Excellent interpersonal and communication skills with the ability to communicate a wide variety of complex information in both oral and written format at all levels of an organization.
• Demonstrated collaboration skills to obtain results through partnerships, impact and influence, being comfortable to deal with uncertainty and maintaining an open-flexible mindset.
• Excellent prioritization and coordination skills, combined with the ability to work to multiple deadlines under pressure.

Nice-to-have:

• Experience in Agile Coaching and Change Management, providing advice & guidance for execution roles.
• Experience of business analysis on large transformational initiatives.
• Project Management qualifications (PfMP, PgMP, PMP).
• Wealth Management / International work experience.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

• Business Appraisals
• Business Process Design
• Communication
• Decision Making
• Group Problem Solving
• Interpersonal Relationship Management
• Organizational Change Management
• Process Management
• Time Management

Additional Job Details

• Address: RBC CENTRE, 155 WELLINGTON ST W, TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: WEALTH MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-09-19
• Application Deadline: 2025-10-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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