Senior Manager, US Banking High Risk Client Management

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

As a Senior Manager in US Banking High Risk Client Management, you will lead a team focusing on risk assessment and enhanced due diligence processes. You will ensure compliance with regulations while fostering a high-performance culture within the team. This role requires strong leadership and strategic skills to enhance program design and manage risks effectively.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program in financial services

Qualifications

• Expertise in financial crime and money laundering investigations.
• Experience coaching and developing team members.

Responsibilities

• Manage a team of AML specialists conducting EDD investigations.
• Ensure timely and accurate file oversight across the team.
• Partner with stakeholders for coordinated risk assessments.

Skills

Anti-Money Laundering (AML)

Communication

Decision Making

Financial Regulation

Strategic Thinking

Education

University degree or equivalent experience

Tools

Microsoft Excel

Job description

Job Summary

Job Description

What is the opportunity?

As Senior Manager, US Banking High Risk Client Management you support the Director, US Banking & Wealth HRC by providing tactical direction and end-to-end ownership and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach.

What will you do?

• Manage a team of 4-9 AML specialists who are responsible for conducting EDD investigations in line with RBC and US standards on clients within RBC’s US Banking business unit;

• Responsible for the oversight of timely, accurate, and complete files across the team, including the consistent and standard use of Investigations processes and of the requirements outlined in Enterprise and Local US AML policies and procedures;

• Partner with relevant stakeholders to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach;

• Create an environment and culture that allows us to attract and retain high performing employees;

• Help individuals and the team achieve high performance through building capabilities and effective coaching and performance management;

• Provide candid and actionable feedback, coaching and development on progress toward goals and behaviors exhibited to achieve outcomes through regular check-ins to support RBC’s Leadership Model Behaviors and Values;

• Assess training and development needs of the team based on the requirements of the role;

• Complete mandatory RBC training on a timely basis and keep abreast of current industry knowledge, best practices, and skills sets relevant to AML/CTF, and other related regulatory matters in support of the analyst role;

• Assist the Director, US Banking & Wealth HRC in creating, reviewing, or maintaining HRC policies and procedures;

• Liaise and partner with US AML Compliance, the Risk Strategy & Analytics and Program & Innovation Teams, as well as other internal partners as applicable to identify and support program enhancement opportunities

What do you need to succeed?

Must Have

• Demonstrated expertise in financial crime and/or money laundering investigations, oversight, or advisory services within banking, law enforcement, or a regulatory body
• Highly developed oral and written communication skills
• Experience coaching and developing team members
• Strong strategic skills to build and maintain program design enhancements
• Experience with Microsoft Excel and transactional analytics
• Highly developed organizational skills
• Demonstrated in-depth knowledge of RBC policies and procedures

Nice to Have

• CAMS designation
• University degree or equivalent experience
• In-depth knowledge of RBC’s product and service offerings in the US

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Job Skills

Anti-Money Laundering (AML), Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-14

Application Deadline:

2025-05-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.