Senior Manager, Supplier Delivery Management Office, GFT

0000050007 Royal Bank of Canada; Halifax; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading financial institution seeks a Supplier Management Governance Expert to enhance supplier relationships and ensure compliance with governance practices. The ideal candidate will possess strong project management skills, an undergraduate degree, and a background in financial services. Join a dynamic team dedicated to delivering trusted advice and fostering an inclusive workplace.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Opportunities for challenging work

Qualifications

• Experience in Third-Party Supplier management in the financial services industry.
• Strong project management and organizational skills.
• Demonstrated excellence in communication.

Responsibilities

• Execute supplier management governance requirements and best practices.
• Analyze supplier performance and collaborate with financial management.
• Lead planning initiatives and support supplier needs.

Skills

Organizational Skills

Project Management

Analytical Thinking

Interpersonal Skills

Education

Undergraduate Degree

Job description

• Act as an expert and execute supplier management governance requirements and best practices within Global Functions Technology (GFT); support the strategic direction for Global Functions Tech supplier management (relationship management, performance management, risk management, innovation management) for process, tools and people, and in alignment with the T&O Supplier Management Office, the Global Supplier Management team and in coordination with the GFT Supplier Delivery Management Office (i.e. for vendor PARs as required)
• Determine and provide reports to the Global Functions Tech SVP and the leadership team and analyze supplier performance to ensure value for services / spend; collaborate with the Global Functions Tech’ Financial Management team to track supplier spend and track supplier cost savings
• Interact daily across businesses on the full range of supplier management matters related to compliance, target tracking, multi discipline service quality, and transformational change (processes and technologies), as the Global Functions Tech central point of contact for the T&O Supplier Management Office, the Global Supplier Management team and the Global Functions Tech Supplier Delivery Management Office (i.e. compiling and consolidating data as necessary), as well as the central point of contact for all teams in the Global Functions Tech portfolio, providing guidance and support for supplier management needs (i.e. coordinate information dissemination across Global Functions Tech)
• Lead and participate on planning initiatives as required to support the Global Functions Tech portfolio (i.e., communication session support, community action team activity, ad hoc reporting)
• Structuring and negotiating outsourcing arrangements, and monitoring adherence to agreed-upon service levels.
• Developing outsourcing policies and strategies to maximize vendor effectiveness.
• Monitoring vendors performance and industry trends.
• Supervising outsourcing processes and procedures and troubleshooting problems to ensure the continuity of outsourcing business.

WHAT DO YOU NEED TO SUCCEED? Must have :

• Undergraduate degree coupled with experience in Third-Party Supplier management and Delivery Management practice in the financial services industry.
• Strong organizational, project management, and time management capabilities are essential. You must be deadline-driven and results-oriented, able to consistently meet high-quality standards while managing multiple tasks and deadlines.
• Demonstrated excellence in both written and oral communication is a must. You should be proficient in effectively and timely communicating with stakeholders, understanding their information and communication needs, and presenting information clearly and persuasively.
• Strong analytical and rational thinking, supported by solid writing skills are essential for documenting and communicating effectively. You should be able to grasp stakeholder expectations and align your communication accordingly.
• Industry Insight : An understanding of the financial services industry or technology sector, coupled with a familiarity with regulatory environments, will greatly enhance your ability to succeed in this role.

Nice-to-have :

• Risk and Control management knowledge and industry experience.
• Strategic thinker with excellent interpersonal skills to work across functions and businesses.
• Ability to partner with diverse stakeholders in complex scenarios with excellent liaison, communication, influence and presentation skills.
• Demonstrated expertise in a broad range of Relationship Management, and Contract Execution, including strong knowledge and experience in professional services, vendor management, and governance practices

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work / life balance options
• Opportunities to do challenging work

LI-POST Job Skills Communication, Design Thinking, Interpersonal Relationship Management, Risk Management, Teamwork, Waterfall Model Additional Job Details

Address :

20 KING ST W : TORONTO

City : TORONTO

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform :

TECHNOLOGY AND OPERATIONS

Job Type : Regular

Posted Date : 2025-06-03

Application Deadline :

2025-07-18 Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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