Senior Manager, Security and Facilities Operations

Homewood Health Centre; Guelph; On-site; CAD 70,000 - 90,000; Full time

Job summary

A mental health organization in Guelph is looking for a Security Manager to oversee security operations, manage departmental budgets, and ensure compliance with safety regulations. The ideal candidate has extensive experience in managing security departments, strong leadership skills, and relevant educational qualifications. Join the team to help improve lives and maintain a safe environment.

Qualifications

• 8 years’ experience managing a Security or related department in a large healthcare facility.
• 8 years’ experience in project management, including security software implementation.
• Strong leadership and mentoring abilities.

Responsibilities

• Develop and manage departmental budgets and contracts.
• Oversee scheduling for Security and Switchboard coverage.
• Implement safety culture initiatives.

Skills

Strong leadership

Customer service

Project management

Budget management

Communication skills

Education

Law & Security Diploma

Bachelor's degree in related field

Tools

Word

Excel

PowerPoint

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

What You’ll Be Doing

• Develop and manage departmental budgets, contracts, and purchasing within approved controls.
• Monitor spending and adjust priorities based on financial reports.
• Oversee scheduling for 24/7 Security and Switchboard coverage in alignment with budget and collective agreements.
• Provide leadership and guidance to Health & Safety, Compliance, Housekeeping, Security, and Switchboard teams.
• Manage recruitment, training, performance evaluations, and attendance.
• Support employee development and maintain open communication through regular meetings.
• Ensure compliance with labour laws, collective agreements, and hospital policies.
• Ensure compliance with OHSA, Healthcare regulations, PIDAC standards, and the Private Security and Investigative Services Act.
• Lead safety culture initiatives, including training in safe practices and PPE usage.
• Act as authority for fire prevention and emergency preparedness.
• Evaluate, select, and manage security equipment and systems (CCTV, swipe access, emergency pendants).
• Conduct building inspections and address safety/security risks.
• Oversee Trespass to Property Act procedures and unusual occurrence follow-ups.
• Develop, implement, and maintain departmental policies and procedures.
• Coordinate and ensure completion of all mandatory training and licensing.
• Lead and/or participate in audits, quality reviews, and emergency response planning.
• Prepare management and status reports and communicate operational updates to staff.
• Represent the department in internal committees (JHSC, Infection Prevention, Emergency Codes, etc.).
• Support Intake Services through clear task coordination with Switchboard Operators.
• Coordinate cybersecurity initiatives in partnership with IT.
• Administer parking policy and related exceptions.

What We’re Looking For

• Law & Security Diploma is required; a Bachelor’s degree in a related field is preferred.
• Ontario Security Guard License, OHSA Part 1 & 2 JHSC Certification (Healthcare / Construction), CPR and First Aid are also required; knowledge of Provincial Infectious Diseases Advisory Committee (PIDAC) best practices is preferred.
• 8 years’ experience managing a Security or related department in a large healthcare or commercial facility.
• 5 years’ project management, including implementation of security software/hardware and large-scale emergency management planning.
• 1-2 years’ experience within a healthcare setting including involvement with Infection Control and environmental procedures.
• Experience supervising within a unionized environment is considered a strong asset.
• Strong leadership, coaching, and mentoring abilities.
• Articulate verbal and written communicator with exceptional customer service and interpersonal skills.
• Solid organizational skills with exceptional attention to detail.
• Demonstrated success with complex budget preparation, expense management, and anticipating/planning for future needs.
• Advanced proficiency in Word, Excel, PowerPoint.
• Ability to balance and prioritize multiple demands.
• Commitment to working within Homewood’s Health and Safety Standards.

As part of our commitment to health and safety from COVID-19, all staff must be vaccinated with doses approved by Health Canada, subject to accommodations under applicable human rights legislation.

This posting is for an existing opening at Homewood Health Centre.

Why work with us

Homewood Health is Canada’s largest provider of evidence-based treatment for mental health and addiction disorders. Our culture values service excellence, integrity, collaboration, and innovation. Our people make a difference!

We are an equal opportunity employer committed to diversity, equity, and inclusion, encouraging applications from equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and help Canadians live healthier, more productive, and fulfilling lives.