Senior Manager, Sales Operations

NBC Global Finance Limited; Vancouver; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading financial services company in Vancouver seeks a Senior Manager, Sales Operations. This role is key in supporting regional sales teams through compensation management, forecasting, and reporting. Ideal candidates will have a minimum of 7 years in sales management and strong analytical and communication skills. The position offers a hybrid work environment with competitive benefits.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee Assistance Program

Preferential banking services

Qualifications

• Minimum 7 years of sales management experience, preferably in leasing.
• Advanced understanding of the leasing industry and corporate procedures.
• Demonstrated ability to lead change and promote organizational growth.

Responsibilities

• Develop and implement business processes to drive effectiveness.
• Lead the annual sales forecasting and budgeting process.
• Monitor competitive activities and report insights to management.

Skills

Sales management

Communication skills

Analytical skills

Time management

Interpersonal skills

Education

Bachelor’s degree in business or commerce

Tools

MS Office

Job description

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Attendance

Hybrid

Job number

26420

Category

Intermediate Professional

Status : Permanent

Type of Contract

Permanent

Schedule : Full-Time

Full Time / Part Time?

Full-Time

Posting date

24-Jul-2025

Location : Vancouver, British Columbia

City

Vancouver

Province / State

British Columbia

Area(s) of interest : Operations

Are you an expert in sales operations with a passion for optimizing processes, fostering strong partnerships across teams, and delivering clear, actionable insights? We’re looking for a Senior Manager, Sales Operations to provide critical support to our regional sales teams and leadership—someone who thrives on driving results, building trust, and influencing change.

As Senior Manager, Sales Operations, you’ll be the key operational partner for our sales organization, playing a crucial role in compensation management, forecasting, budgeting, and reporting. You’ll serve as the main point of contact between Sales and a range of internal support functions—Marketing, Communications, Credit, Centralized Services, and more—ensuring a seamless flow of information and collaboration. You’ll also be a key stakeholder in managing change initiatives that impact sales.

This is a strategic, hands-on role with no direct reports, ideal for someone who’s a self-starter and comfortable working independently at a senior level.

Your Role

• Research and make recommendations on sales strategic plans. Develop and implement business processes and systems that drive operational effectiveness. Represent sales at quarterly operations meetings and act as a subject matter expert for IT enhancements impacting sales.
• Lead the annual sales forecasting and budgeting process. Oversee monthly and ad-hoc sales reporting, including management performance tracking and award programs.
• Oversee and implement annual bonus plans. Provide expert guidance on compensation exceptions and assist in creating sales reports as needed.
• Monitor, analyze, and report on competitor activities and trends. Communicate insights and recommendations to senior management. Research providers for lease products and develop asset profiles.
• Build and maintain strong relationships across internal teams—Regional General Managers, Team Leads, Account Managers, Marketing, Credit, Centralized Services, and more. Develop trust, facilitate teamwork, and support cross-functional initiatives.
• Communicate ideas and information clearly and diplomatically, especially on sensitive issues. Take initiative to resolve challenges with creativity and sound judgment.
• Manage various sales and marketing projects. Plan and oversee budgets for community sponsorships, corporate memberships, and related activities.
• Deliver high-quality customer service, always maintaining confidentiality and professionalism in all customer and vendor interactions.

Your Team

Joining our team means being part of a leader in equipment financing, where you'll have the chance to work with a diverse range of clients, tackle unique business challenges, and deliver impactful solutions. The Senior Manager, Sales Operations reports to the Vice President, Direct Sales and will collaborate with Regional General Managers, Team Leads, Account Managers, Marketing, and other various internal departments. If you’re ready to take on exciting projects, build lasting relationships, and grow your career in a dynamic, customer-focused environment, this is the perfect place for you. Apply now and make a real difference in the success of businesses across Canada!

Requirements

Minimum 7 years of sales management experience (leasing industry experience is a plus)

Bachelor’s degree in business or commerce (or equivalent post-secondary education)

Advanced understanding of the leasing industry and expert knowledge of corporate policies / procedures

Excellent verbal and written communication skills

Demonstrated ability to lead change and promote organizational growth

Superior time management, prioritization, and organizational skills

Proven interpersonal skills for building and maintaining relationships at all levels

Strong analytical and creative problem-solving abilities

Meticulous attention to detail and the ability to juggle multiple tasks

High proficiency in MS Office, especially Excel and Word

Absolute discretion and ability to handle confidential information with care

Be Part of a Bold New Chapter

As we transition from Canadian Western Bank (CWB) to National Bank of Canada (NBC), we’re looking for talented individuals to join us on this exciting journey. While you’ll begin your role at a CWB location, you’ll be part of a forward-thinking team preparing for a seamless move to NBC.

Languages

English

Skills

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Your Benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities to get involved in community initiatives

Telemedicine service

Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

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