Senior Manager, Quality Assurance

Teva Pharmaceuticals; Whitchurch-Stouffville; On-site; CAD 121,000 - 151,000; Full time

Benefits offered by this job

Health benefits

Annual bonus eligibility

Employee stock purchase plan (ESPP)

Education assistance

Time off and wellness programs

Job summary

Teva Canada seeks a Senior Manager, Quality Assurance to lead QA operations at the Stouffville manufacturing site. You will provide leadership, technical direction, and strategic planning to ensure QA activities comply with SOPs, GMP, and cGMP requirements.

The role oversees QA systems, investigations, product release, regulatory compliance, and team development, driving a culture of quality and continuous improvement.

Qualifications

• Bachelor's degree in a Science-related discipline is required.
• Minimum of 5 years of QA experience in regulated manufacturing (pharma/biotech).
• Previous supervisory experience is required.
• Experience managing quality systems, investigations, audits, and regulatory activities.
• Strong knowledge of SOPs, GMP, and cGMP requirements.
• Familiarity with FDA and Health Canada regulations.
• Experience with quality tools and software like TrackWise, Oracle, LIMS, Smart QA.

Responsibilities

• Lead and oversee product investigations at the Stouffville site, ensuring regulatory compliance.
• Ensure investigations are well-documented and timely.
• Monitor CAPAs for effectiveness and compliance.
• Oversee product release activities and document control processes.
• Provide guidance on quality procedures to Production and QA teams.
• Maintain knowledge of FDA and Health Canada regulations.
• Lead and develop QA staff and participate in audits and inspections.
• Promote EHS programs and continuous improvement.

Skills

Quality Assurance

People leadership

Regulatory compliance

CAPA investigations

SOPs GMP cGMP

FDA Health Canada regulations

TrackWise Oracle LIMS Smart QA

Document control

Quality systems

Analytical thinking

Education

Bachelor's degree in Science

Tools

TrackWise

Oracle

LIMS

Smart QA

Job description

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

Our Team, Your Impact

We are seeking a highly experienced Senior Manager, Quality Assurance to lead Quality Assurance operations at our Stouffville manufacturing site. This role is responsible for providing leadership, technical expertise, and strategic direction to ensure all Quality Assurance activities are conducted in compliance with SOPs, GMP, and cGMP requirements.

The successful candidate will oversee quality systems, product investigations, product release activities, regulatory compliance, and team development while driving a culture of quality, accountability, and continuous improvement.

How You’ll Spend Your Day

• Lead and oversee investigations related to products manufactured at the site, ensuring compliance with regulatory requirements and company standards.

• Ensure investigations are thoroughly documented, maintained, and completed in a timely manner.

• Monitor and track corrective and preventive actions (CAPAs) to ensure effectiveness and compliance.

• Oversee the management and investigation of customer, healthcare professional, and regulatory product complaints.

• Provide expert guidance on quality procedures, SOPs, GMP, and cGMP requirements to Production and Quality teams.

• Maintain current knowledge of FDA and Health Canada regulations governing pharmaceutical manufacturing, packaging, testing, distribution, and quality systems.

• Oversee manufacturing batch record reviews, product release activities, document issuance, and document control processes.

• Act as the Site QA Ecosystem Lead, ensuring the successful implementation and maintenance of quality systems and learning management infrastructure.

• Manage retained sample programs for raw materials and finished products in accordance with regulatory requirements.

• Oversee returned goods processes and ensure only acceptable product is returned to inventory.

• Lead, coach, mentor, and develop Quality Assurance staff through performance management, career development, and succession planning initiatives.

• Participate in and support regulatory inspections and internal audits.

• Promote Environmental Health & Safety (EHS) programs, including hazard identification, incident investigations, root cause analysis, and corrective action implementation.

• Foster a culture of continuous improvement, quality excellence, and regulatory compliance.

Your Skills and Experience

• Bachelor's degree in a Science-related discipline required.

• Minimum of 5 years of relevant experience in Quality Assurance within a pharmaceutical, biotechnology, or related regulated manufacturing environment.

• Previous supervisory and people leadership experience required.

• Experience managing quality systems, investigations, audits, and regulatory compliance activities.

• Strong knowledge of SOPs, GMP, and cGMP requirements.

• Familiarity with FDA and Health Canada regulations.

• Experience with TrackWise, Oracle, LIMS, Smart QA, and Microsoft Office applications.

• Understanding of pharmaceutical manufacturing operations, HVAC systems, purified water systems, and statistical analysis.

• Strong leadership, coaching, and team development skills.

• Excellent written and verbal communication skills.

• Proven planning, prioritization, and organizational abilities.

• Strong analytical thinking and complex problem-solving capabilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Effective interpersonal skills with the ability to influence and collaborate across functions.

• Strong attention to detail and commitment to quality and compliance.

• Travel as required.

How We’ll Take Care of You

At Teva Canada we provide a rewarding and collaborative work experience, with career growth and development opportunities for employees, in a safe and caring environment! The typical hiring range for this position is $120,560-$150,700. The base pay offered may vary depending on job-related knowledge, skills, experience, education, and internal equity. In addition to base salary, this role may qualify for an annual bonus based on employment type. Certain positions may also be eligible for a sales commission structure as part of the overall compensation package. Beyond base pay, Teva also offers a comprehensive suite of wellness and benefits programs tailored to role and employment type, that continue to rank among the best in our industry! Our competitive offerings are designed to provide flexibility, security, and meaningful choices, empowering employees to thrive both personally and professionally throughout their journey with us.

As part of our commitment to well-being, employees may have access to:

• Teva Canada’s choices Benefit Plan including Health, Dental, Disability, Life Insurance

• Employee Assistance Program & Virtual Health Programs

• Retirement Savings Programs

• Employee Stock Purchase Plan (ESPP)

• Time for yourself or those you care about, through paid time for Vacation, Wellness days, Care/Sick days, Teva Days and Volunteer Days

• Education Assistance Program

• Recognition programs such as Employee Service Awards

• Employee Discounts

• And much more!

More exciting details on the specific total rewards offerings to be provided at the offer stage depending on the position and employment type hiring for. This position will fill a current vacancy and Teva Canada may use an artificial intelligence (AI) system to assist with the initial screening and evaluation of job applications by analyzing for relevant skills, professional experience, and education, that best match the posted job qualifications. It is important to note that all final decisions in this process are made by a member of the hiring team.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

EOE including disability/veteran