Senior Manager Product Innovation

Gofractional; Vancouver; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Premium benefits & time off

Professional development support

Job summary

Eminence is seeking a Senior Manager, Product Innovation to lead the development of a robust new products pipeline and strengthen the brand portfolio for long-term growth.

You will direct the Product Formulation Manager, Packaging Specialist, Product Specialist, and Project Manager Innovation and Go-To-Market to develop, test and bring products to market readiness, reporting to the Vice President of Marketing.

Qualifications

• 7+ years of experience with consumer-packaged goods development and management (concept through rationalization)
• 3+ years of team leadership and management experience
• Project Management experience with ability to prioritize, scope and oversee projects
• Experience analyzing data on product performance and profitability to inform ROI
• Exceptional written and oral communication skills
• Highly developed leadership and interpersonal abilities
• Excellent attention to detail and time management

Responsibilities

• Conduct market research and develop a 5+ year new products innovation pipeline
• Research trending ingredients and collaborate with the Formulation Manager
• Drive concept and form factor approvals with cross-functional leadership
• Oversee packaging priorities and testing with the Packaging Specialist
• Lead product development from concept to market readiness and ensure alignment with positioning and quality standards
• Determine new product cost targets to ensure profitability and align with pricing
• Manage the Innovation Team to meet project deadlines and identify delivery risks
• Oversee major product changes including formulation and manufacturing location changes
• Develop core product positioning with relevant teams
• Create Product Scope documents with positioning and product information
• Coordinate compatibility and safety testing for new and existing products
• Collaborate on focus groups and internal testing for refinement
• Initiate and manage clinical studies when required for launches
• Track KPIs and bonus reporting for team members
• Coach/train direct reports and contractors

Skills

Leadership

Communication

Problem-solving

Time management

Education

Post-secondary degree in Business or Marketing

Job description

As the Senior Manager Product Innovation, you will be responsible for leading product innovations that strengthen and enrich the Eminence brand portfolio for long term growth. This role positions the brand as a true innovator in the category establishing Eminence as the brand to be envied and emulated. You will be responsible for creating an innovation pipeline that will sustain brand loyalty, drive sales for our customers and improve business success. In this role, you will also be leading the Product Formulation Manager, Packaging Specialist, Product Specialist, and Project Manager Innovation and Go-To-Market to develop, test and bring products to market readiness, and will be reporting directly to the Vice President of Marketing.

Responsibilities

• Conduct market research and competitive analysis to inform product development strategies, building and maintaining a 5+ years new products innovation pipeline
• Research trending ingredients and partner with the Product Formulation Manager to understand the latest trends in active ingredients
• Drive product concept approval and form factor approval discussions with cross-functional leadership outlining a 5-yr innovation pipeline
• Oversee packaging-related priorities across launch and non-launch initiatives, supporting the Packaging Specialist with decision-making, escalation, and alignment between Brand, Innovation, Supply Chain, Regulatory, and external vendor partners.
• Oversee the product development process from concept ideation to market readiness and execution, providing guidance and ensuring finished goods are consistent with predefined positioning and quality standards
• Determine new product cost targets ensuring profitability and aligning with overall pricing strategies
• Manage the Innovation Team in ensuring all project deadlines are met. Proactively identify risks to delivery and timing.
• Manage any major changes to existing products which can include major formulation and manufacturing location changes. Work with Senior Brand Manager Product & Launch to support strategies to minimize the impact to both Eminence and to our Spa Partners’ businesses
• Develop the core positioning for new and redeveloped products in collaboration with the Product Specialist, Formulation Manager, and Brand Managers
• Create Product Scope document that houses the positioning and relevant information on the products that are in development and redevelopment
• Oversee Product Formulation Manager in compatibility testing for new and existing products, including safety substantiation testing, stability testing and functionality testing
• Oversee Packaging Specialist in testing for new products with primary packaging, including compatibility testing, functionality testing, and other critical packing tests
• Collaborate on focus groups and internal testing of development samples (through final formulation) to ensure consistency with predefined product specifications and to identify opportunities for refining formulation and packaging as needed
• Initiate clinical studies (including, but not limited to, efficacy testing and safety substantiation testing) as required; manage the completion of clinical studies and reporting in time for use in product launch
• Track quarterly and annual Key Performance Indicators (KPIs) and bonus reporting for Team Members
• Supervise the workload of, and coach/train, direct reports, team members and contractors

Qualifications

• 7+ years of experience with consumer-packaged goods development and management (concept through rationalization), ideally in the Spa and/or Health & Beauty channel
• 3+ years of team leadership and management experience
• Post-secondary degree or diploma in Business and/or Marketing preferred
• Project Management experience preferred, including demonstrated ability to prioritize, scope and oversee projects from concept to commercialization
• Experience analyzing data on product performance and profitability, and using data to make recommendations on project feasibility and ROI
• Exceptional written/oral communication skills
• Highly developed and demonstrated leadership ability and interpersonal skills
• Exceptional attention to detail, highly organized, and effective at time management
• Effective problem-solving and decision-making skills

Total Rewards

• Competitive salary, quarterly and annual bonuses based on individual and company goals
• 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
• Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application

Closing date for applications: Wednesday, September 2nd, 2026, at 9pm PST.