Senior Manager, Procurement and Support Services

Toronto District School Board; Toronto; Hybrid; CAD 150,000 - 181,000; Full time

Job summary

The Toronto District School Board is seeking a Senior Manager for Procurement and Support Services. This role involves overseeing purchasing, warehousing, and logistics while providing efficient service delivery. Applicants should possess a related university degree and extensive management experience in a customer-oriented environment. The ability to lead teams and ensure high standards of service is essential.

Benefits

Hybrid Work Eligible

Commitment to equity and inclusiveness

Accommodation support for individuals with disabilities

Qualifications

• 8 years of experience in management of purchasing and logistics in dynamic customer service environment.
• Strong interpersonal and communication skills.
• Experience in a unionized environment.

Responsibilities

• Manage purchasing, warehousing, and related services for the Board.
• Develop strategies and business plans for financial performance.
• Oversee customer service and ensure equity and inclusiveness.

Skills

Public relations

Leadership

Customer service

Strategic planning

Change management

Education

University Degree in Business or related discipline

Professional designation (e.g. CPP, SCMP, CPPO)

Tools

Computer skills including databases, spreadsheets

Job description

Senior Manager, Procurement and Support Services

Join to apply for the Senior Manager, Procurement and Support Services role at Toronto District School Board

Senior Manager, Procurement and Support Services

Join to apply for the Senior Manager, Procurement and Support Services role at Toronto District School Board

Toronto District School Board provided pay range

This range is provided by Toronto District School Board. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$150,499.00 / yr - CA$180,595.00 / yr

No. : SCH II-25-2052NE

Senior Manager, Procurement and Support Services

1 – Permanent Positions

Business Services

Non-Union, 12 Month)

150,499 - $180,595

The Toronto District School Board adheres to equitable hiring, employment and promotion practices.

Reporting to the Executive Officer, Finance, the Senior Manager, Procurement and Support Services is :

• responsible for providing efficient and effective purchasing, warehousing, mail, courier and printing services, nutrition services (cafeterias / catering), and student nutrition programs, along with related customer services, to the Toronto District School Board.
• responsible for the direction, expansion and management of the department's operations including the achievement of agreed performance standards and potential related service fee revenues for the School Board.

Summary of Duties :

• Report to, advise and make recommendations to the Executive Officer, Finance regarding strategies and business plans, status reports, contracts and policies and expansion / revenue opportunities.
• Provide purchasing and warehousing, mail, courier, printing services, nutrition services, student nutrition programs and the related customer service to the Board community.
• Direct market research, product and service development to investigate the feasibility and viability of new markets, products and services, suppliers and partnerships.
• Oversee the delivery of the department's services, identify and anticipate issues, provide direction to staff to ensure maximum levels of service and cost savings.
• Assure timely and complete communications at all levels, both within the department and externally.
• Act as the 'public relations' officer of the department to promote its services and to attract and retain member customers, secure public goodwill and the confidence of the community.
• Direct a variety of internal and external customer committees to deal with a wide range of issues related to the development of standards, policies, service expectations and supplier relations.
• Attend meetings of Business Council and Budget, Revenue & Financial Reporting intradepartmental meetings.
• Attend trustee committee and Board meetings as required.
• Prepare Board reports as required.
• Direct the implementation and management of the department's services, policies, practices and initiatives through the department’s functional managers to ensure their coordinated and consistent delivery.
• Consolidate human resources planning and training and development activities to ensure the organization is staffed and trained to meet its plans and objectives.
• Develop and monitor the consolidated annual budget including the proposed capital expenditure and expected revenue generation to the Executive Officer, Finance for approval.
• Approve release of Purchase Orders up to $175,000.
• Provide leadership in fostering equity and inclusiveness in the development and implementation of programs and services.
• Ensure Distribution Centre, Nutrition Services and Printing Departments operate on a cost recovery basis.

Qualifications :

• University Degree in Business or related discipline and a professional designation (e.g. CPP / SCMP, CPPO, CPM, CA, CMA, CGA) with eight years progressively responsible experience in the management of purchasing, warehousing and logistics in a complex and dynamic customer service delivery environment or an equivalent combination of education and experience.
• Knowledge of business law, public sector contracting and negotiation, finance and accounting, human resources administration, public relations and customer service and information technology.
• Familiarity with purchasing and warehousing operations including inventory management and control and distribution logistics.
• Familiarity with print shop operations, and provision of nutrition services and programs.
• Understanding of public relations and the importance of customer service.
• Strong planning and organizational skills; demonstrated skills in motivating and developing management staff and personnel.
• Knowledge of concepts of information technology.
• Experience in change management and process re-engineering.
• Effective interpersonal, strategic planning, leadership and management skills.
• Excellent written and oral communication skills including effective presentation skills.
• Ability to ensure customer satisfaction.
• Previous supervisory experience with a proven record of effective leadership.
• Experience managing / supervising in a unionized environment.
• Proven ability in promoting equitable practices which value inclusiveness and diversity.
• Proficient computer skills including databases, spreadsheets, wordprocessing and presentation software.

Location : 5050 Yonge Street (Wheelchair Accessible) (Hybrid Work Eligible)

Work Year : 12 months

Please note : Applications must be submitted using the link below by June 18, 2025 :

Only applicants selected for an interview will be contacted. Applications will not be acknowledged in writing.

The Toronto District School Board is deeply committed to promoting Truth, Reconciliation and the rights of Indigenous peoples, Human Rights, Equity and Anti-Racism, and the elimination of Oppressive Practices, in our schools, our workplace and in the communities we serve. We strongly encourage applications from all individuals including those with varied lived experiences that can contribute to the diversification of the workforce at TDSB.

We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the hiring process.

The TDSB follows a hybrid work structure where some employees may be able to work remotely at times, based on operational requirements. Please refer to Policy P103, Flexible Working Arrangements for more information.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Purchasing

Primary and Secondary Education, Education Administration Programs, and Education

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