Senior Manager, Privacy Compliance

Capital One; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Privacy Compliance to lead the Privacy Program. This role requires expertise in compliance and privacy regulations, along with strong relationship management skills. You'll work closely with diverse business leaders, ensuring adherence to Canadian banking laws while driving innovative solutions. Enjoy a hybrid work environment that values your well-being, offering comprehensive support for you and your loved ones. This is an exciting opportunity to make a significant impact in a dynamic, technology-focused organization.

Benefits

Work From Home allowance

Mental health coverage up to $3000

Tuition subsidies up to $5000 per year

Qualifications

• 7+ years in compliance or legal roles within financial institutions.
• 5+ years of experience in Privacy and Canadian banking laws.

Responsibilities

• Oversee daily operations of the Privacy Program with the Chief Privacy Officer.
• Advise on federal and provincial regulations for new products and initiatives.

Skills

Compliance Expertise

Relationship Management

Privacy Regulations Knowledge

Influencing Skills

Education

Bachelor’s Degree

Job description

Join to apply for the Senior Manager, Privacy Compliance role at Capital One

161 Bay Street (93021), Canada, Toronto, Ontario

Senior Manager, Privacy Compliance

Our Capital One Compliance Team

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive, and rewarding. We want to help Canadians succeed with credit because we believe in people — our customers, our associates, and talent like you!

As Senior Manager, Privacy Office (Canada), you will bring together leadership, compliance expertise, and relationship management to help our technology-focused business be dynamic and well-controlled. You will provide expert advice on privacy issues and legal requirements, thrive in a fast-paced environment, and have a strong background in financial industry regulations. You are a relationship builder experienced in influencing and consulting with diverse business leaders and stakeholders.

Working with us

Enjoy a hybrid work environment, with 3 days in the office. Benefit from a one-time Work From Home allowance and our head office located conveniently across from Union Station.

Live well—physically, financially, and emotionally. Receive support for you and your loved ones, including full coverage for spouses, domestic partners, and dependents. Up to $3000 in mental health coverage, up to $5000 in tuition subsidies per year, and more demonstrate our commitment to your well-being.

A day in the life of a Capital One Senior Manager, Privacy Compliance

Responsibilities:

1. Work with the Chief Privacy Officer to oversee daily operations of the Privacy Program.
2. Communicate regulatory developments and assist with implementing necessary changes to ensure compliance.
3. Serve as a privacy SME, advising on federal and provincial regulations for new products and initiatives, including privacy impact assessments.
4. Review processes and results, driving customer-focused solutions.
5. Liaise with regulators, including the Privacy Commissioner, to respond to information requests and breach notifications.
6. Participate in regulatory examinations and internal audits related to privacy.
7. Investigate and respond to privacy requests, complaints, and inquiries.
8. Develop and oversee activities of the Enterprise Privacy team for Canada.
9. Assist the Chief Privacy Officer with privacy framework and policies in compliance with Canadian regulations.
10. Support privacy training development and delivery to stakeholders.
11. Understand external expectations and partner with leadership to ensure compliance.
12. Identify emerging regulatory risks and drive mitigation strategies.
13. Manage communication with Canadian regulators and convey positions on compliance issues.
14. Perform other related duties as assigned.

Basic Qualifications:

• Bachelor’s Degree
• Minimum 7 years in compliance, risk management, or legal role within a financial institution
• At least 5 years in Privacy
• At least 7 years working with Canadian banking laws and regulations
• Proven record of innovation and process improvements
• Ability to influence in a fast-paced, agile environment

Preferred Qualifications:

• CIPP(C) / CIPM designation or equivalent
• At least 3 years experience with audits and regulatory exams

We are an equal opportunity employer committed to diversity and inclusion. For accommodations, contact Capital One Recruiting at 1-800-304-9102 or [e-mail]. All information will be kept confidential.