Senior Manager, Portfolio Management, Commercial Finance Group (CFG)

EQ Bank | Equitable Bank; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

EQ Bank, a leading Challenger Bank in Canada, seeks a Senior Manager for its Portfolio Management team. The role involves managing a portfolio of commercial mortgages, leading a team of Account Managers, and ensuring excellent customer service. Ideal candidates will have over 5 years of commercial real estate lending experience, strong communication skills, and a collaborative approach to client relations. Competitive benefits and a hybrid working arrangement make this an exciting opportunity.

Benefits

Competitive bonus

Market-leading RRSP match

Employee share plan

Generous vacation

Virtual events

Professional development opportunities

Qualifications

• Minimum of 5 years of experience in commercial real estate lending, with a focus on construction lending.
• Strong knowledge of construction projects and risk mitigation.
• Detail-oriented with high integrity.

Responsibilities

• Oversee and monitor commercial and construction loans.
• Review, approve, or recommend commercial credit facilities.
• Develop strong relationships with clients and broker partners.

Skills

Communication

Customer service

Analytical skills

Organizational skills

Multitasking

Education

Post-secondary education in business or finance

Tools

MS Office

Job description

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

The Senior Manager, Portfolio Management, CFG will be a key member of the Commercial Portfolio Management team. Reporting to the Director, Portfolio Management, the incumbent will lead a team of Account Managers and assist the Sr. Manager in managing and overseeing an assigned portfolio of both conventional commercial and construction mortgages secured by all major asset classes across markets throughout Canada. The overall CFG portfolio is $3B+ in size, with loans ranging from $5 million to over $50 million.

Key responsibilities include managing, supervising, and mentoring a team of Account Managers and Underwriting Associates to ensure responsibilities are completed in accordance with company policies, procedures, and priorities. This includes ongoing loan monitoring, annual reviews, renewals, and amendments. Appropriate use of delegated authority to recommend and approve transactions is critical.

The Senior Manager will also support the bank’s goal of delivering a superior customer experience by ensuring team members understand and respond to client needs promptly. Developing and maintaining strong client relationships will also be a focus.

The core parts of your role would be to:

• Provide support, guidance, and training to CFG Account Managers, identifying their needs and devising development plans.
• Oversee and monitor conventional commercial and construction loans.
• Review, approve, or recommend commercial credit facilities, ensuring compliance with lending and regulatory requirements.
• Develop strong relationships with colleagues and broker partners to deliver excellent service.
• Implement and maintain metrics to measure turnaround times and support service excellence.
• Promote growth by effectively allocating resources to target 40% retention of CFG maturities.
• Regularly report on the construction portfolio, identifying risks and developing mitigation strategies.
• Review and approve sub-advance requests as delegated.
• Ensure projects stay on schedule and budget, working with partners to address overruns.
• Support management of challenged facilities and process amendments post-closing.
• Provide underwriting support as needed.

Let's Talk About You!

• Post-secondary education in business or finance.
• Minimum of 5 years of experience in commercial real estate lending, with a focus on construction lending.
• Management experience is an asset.
• Strong knowledge of construction projects, risk identification, and mitigation.
• Excellent communication skills.
• Technical knowledge of commercial lending, financial analysis, and Canadian regulations.
• Detail-oriented with high integrity.
• Customer service-oriented and adaptable to change.
• Strong analytical, organizational, and multitasking skills.
• Proficient in MS Office.

Job Complexities/Thinking Challenges

• Must be a self-starter with strong prioritization, judgment, and coaching skills. Ability to manage multiple priorities and make decisions with incomplete information is essential.

• Follow policies, procedures, and regulations diligently, with opportunities for team growth as portfolio expands.

#LI-Hybrid

What we offer [For full-time roles]

Competitive bonus, market-leading RRSP match, benefits, employee share plan, parental top-up, generous vacation, virtual events, professional development, and a chance to innovate in banking.

The role is hybrid, based at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank values inclusion and diversity. We are committed to a barrier-free recruitment process and encourage accommodations. All candidates must pass background and credit checks. Only suitable candidates will be contacted.

We look forward to meeting you!