Senior Manager, Platform Services and Enterprise Architecture

Compass Canada; Ontario; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in Ontario seeks a Senior Manager of Platform Services and Enterprise Architecture to oversee technology infrastructure and lead a team of system administrators. This role involves collaboration with various teams to ensure secure and efficient operations, aligning with business objectives. Ideal candidates will have significant leadership experience and technical expertise in enterprise infrastructure.

Benefits

Medical

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Qualifications

• Over 5 years of experience managing multidisciplinary teams.
• Over 5 years of experience in designing and supporting enterprise infrastructure.

Responsibilities

• Manage and mentor a team of Systems Administrators.
• Ensure secure infrastructure management and align team goals.
• Lead efforts to diagnose and troubleshoot operational problems.

Skills

Leadership

Communication

Problem Solving

Critical Thinking

Education

Technology-related diploma

Advanced degree

Job description

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes' America's Best Large Employers along Springbuk's Healthiest 100 Workplaces in America (since 2019).

Job Summary

The Senior Manager of Platform Services and Enterprise Architecture is responsible for providing and maintaining technology infrastructure for Canadian operational and corporate teams. They will lead a team of system administrators, collaborate with Compass Digital, Technology teams, and the Enterprise Architecture team to support Canadian needs and standardize systems. Additionally, the manager ensures secure infrastructure management and aligns team goals with both Compass Technology and Canadian business objectives, reporting to the Senior Director of Infrastructure and Operations.

Now, if you were to come on board as our Senior Manager, Platform Services and Enterprise Architecture , we'd ask you to do the following for us :

• Operational Management : Responsible for the stability and support of Canadian systems, including server and workstation infrastructure.
• Team Leadership : Manage and mentor a team of Systems Administrators, providing coaching, guidance, and setting clear goals and priorities.
• Collaboration : Work with US Enterprise Architecture and Cybersecurity teams to develop architecture standards and governance for the Canadian business.
• Strategic Leadership : Provide strategic direction and operational oversight to Canadian HTT and Systems teams, aligning activities with departmental goals.
• Business Partnership : Manage relationships with business partners and vendors, ensuring alignment with business needs and priorities.
• Service Delivery : Coordinate with Compass Technology and Digital teams to design and deliver specific IT services and solutions.
• Consultancy : Lead cross-department collaboration in problem-solving and project delivery, promoting sustainable solutions.
• Planning & Organization : Plan and monitor team activities to align with departmental goals, ensuring timelines and objectives are met.
• Problem Solving : Lead efforts to diagnose and troubleshoot issues, collaborating with IT teams and external partners to resolve operational problems.
• Communication : Ensure clear and consistent communication within the team and with stakeholders, maintaining up-to-date documentation and engaging in discussions to develop policies and standards.

Think you have what it takes to be our Senior Manager, Platform Services and Enterprise Architecture ? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit :

• Leadership & Team Management : Over 5 years of experience managing multidisciplinary teams in an enterprise environment.
• Technical Expertise : Over 5 years of experience in designing and supporting enterprise infrastructure.
• Education : Technology-related diploma or equivalent combination of education and experience; advanced degree preferred.
• Certifications : ITIL certification is highly desired.
• Interpersonal Skills : Strong leadership, communication, critical thinking, and problem-solving skills, with the ability to adapt to a fast-paced environment and communicate technical concepts effectively to diverse audiences.

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site / state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

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Senior Manager Enterprise • Ontario, Canada