Senior Manager, Planning and Development

Bell; Toronto; Hybrid; CAD 113,000 - 138,000; Full time

Benefits offered by this job

Medical and dental benefits

35% Bell service discount

Hybrid work arrangement

Flexibility in hours

Job summary

Bell is seeking an experienced leader to manage our dealer network’s business development opportunities and contractual compliance for dealer networks and National Retail. You will drive strategic growth, streamline financial reviews, manage agreements, and foster an innovative culture with AI and automation.

The role requires five+ years in dealer/contract management within telecom or retail, strong financial acumen, and proven leadership in a hybrid work environment.

Qualifications

• Bachelor’s degree in Business Administration, Law, Finance or related discipline
• At least five years in dealer management, contract management or strategic operations in telecom/retail
• Strong financial analysis and acquisition negotiation skills
• Experience drafting and negotiating complex dealer agreements with legal teams
• Proven leadership in hybrid or mobile work environments
• Familiarity with AI and automation tools or strong interest

Responsibilities

• Lead end-to-end contract lifecycle management for dealer channels and National Retail
• Oversee financial and operational performance of contracts to maximize value
• Develop and enforce contract policies, controls and procedures
• Coordinate with Bell’s Law Dept for guidance on risk and compliance
• Manage complex issues, escalations, and audits
• Collaborate with Loss Prevention and Security on network risk

Skills

Dealership management

Contract management

Strategic planning

Financial analysis

Negotiation

Leadership

AI & automation interest

Education

Bachelor’s degree in Business, Law, Finance, or related

Tools

Legal systems & contracts tools

Job description

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

On the Consumer and Small business team you'll work across a portfolio of brands and solutions. From Bell's best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.

And it's not just the options we provide, it's how we provide them. On this team you'll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.

Summary

We are seeking an experienced, strategic leader to manage our dealer network’s business development opportunities and contractual compliance for the dealer networks and National Retail. In this role, you will drive strategic growth initiatives, streamline financial reviews, manage dealer agreements, and foster an innovative culture that embraces automation and Artificial Intelligence (AI).

Key Responsibilities

1. Business Development & Strategic Projects

• Financial & Deal Management: Lead the financial & business review process for dealer location sales, strategic buyouts, and branded/dealer amalgamations.
• Retail Footprint Optimization: Provide critical assistance and strategic oversight in the expansion, consolidation, and optimization of Virgin Plus and Bell retail locations.
• Ad Hoc Projects: Strategize and execute various business development projects to capture emerging market opportunities and optimize dealer channel operations.

2. Dealer & National Retail Contractual Obligations & Legal Operations

• Contract Lifecycle Management: Oversee the end-to-end drafting, negotiation, execution, analysis, renewal, and compliance of agreements supporting the dealer channel and National Retail.
• Financial and Operational Performance: Structure and manage contracts to maximize financial and operational performance while minimizing legal, commercial, and compliance risk.
• Contract Amendments and Records: Document amendments and maintain accurate, accessible contract records and databases to support governance, reporting, and audit requirements.
• Policies, Practices, and Procedures: Lead and influence the development and continuous improvement of contract management policies, practices, controls, and procedures.
• Compliance and Disclosure Documents: In charge of the annual update of the Disclosure Document and lead the evolution, execution, and maintenance of Authorized Retailer Agreements and other dealer-related contracts.
• Legal Guidance and Liaison: Partner closely with Bell’s Law Department to provide contract-related guidance and support concerning agreements, policies, compliance obligations, and risk management.
• Complex Issue Resolution: Resolve complex contractual and business issues, manage escalations, and support legal, regulatory, and audit requirements.
• Risk and Security Support: Coordinate with Loss Prevention and Corporate Security on initiatives that mitigate dealer and retail network risks.

3. Cross-Functional Collaboration & Channel Communications

Critical Channel Updates: Partner with internal teams to ensure critical operational, contractual, pricing, and program updates are communicated to dealer and National Retail channels quickly, accurately, and consistently.

Critical Qualifications

• Education: Bachelor’s degree in Business Administration, Law, Finance, or a related discipline.
• Experience: At least five years of experience in dealer management, contract management, or strategic franchise operations within the telecommunications or retail sector.
• Business and Financial Acumen: Strong understanding of financial analysis, acquisition negotiations, and the economic drivers associated with the retail network footprint.
• Legal and Compliance Mindset: Demonstrated experience drafting and negotiating complex dealer agreements, including Authorized Retailer Agreements, and collaborating with corporate legal teams.
• Team Leadership: Experience managing, coaching, and developing direct reports in a hybrid or mobile work environment.
• Innovation Mindset: Familiarity with Artificial Intelligence and automation tools, or a strong interest in leveraging them to improve team efficiency and operational quality.

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 10/13/2026

Total earning range: $113,000 - $138,000. The advertised salary range may vary slightly as it is based on the company’s current salary structure, which may be revised by the company, from time to time, at its sole discretion. The agreed upon salary may also vary from the advertised salary ranges depending on several factors, such as the candidate’s qualifications, experience and internal equity.

The salary range above includes an Annual Incentive Plan objective which represent 4% of your Base Salary based on the achievement of individual and corporate objectives; The Annual Achievement Incentive Plan (AIP) payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The AIP payment is conditional upon meeting all of the AIP’s eligibility requirements. The AIP is subject to modification by the Company from time to time, at its sole discretion to better reflect evolving business structure, goals and strategies.

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit the accessibility page for other ways to contact us. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Bell, one of Canada's Top 100 Employers.