Senior Manager, People Operations - Canada

Doctors Without Borders Canada; Montreal, Toronto; Hybrid; CAD 113,000; Full time

Job summary

Doctors Without Borders Canada is seeking a Senior Manager, People Operations to enhance their HR strategy and oversee all HR functions across the country. This strategic role involves shaping a high-performing culture, managing a diverse team, and ensuring compliance with employment legislation in Ontario and Quebec. Candidates must be legally authorized to work in Canada and possess a strong HR background with proven leadership skills, along with a commitment to equity and inclusion.

Benefits

Starting 4 weeks' vacation per year

Access to Employee and Family Assistance Program (EFAP)

Flexible work hours and a hybrid working model

5% RRSP contributions

Health Spending Account

Qualifications

• Broad experience across People/HR functions including talent acquisition, policy, compliance, and organizational design.
• Proven leadership of diverse, high-impact teams.
• Deep knowledge of employment legislation and HR best practices.

Responsibilities

• Lead HR strategy and operations across Canada, from recruitment to retention.
• Collaborate with senior leaders to align HR practices with organizational goals.
• Champion a workplace culture that is inclusive and supportive.

Skills

Bilingualism in French

Data fluency

Strategic thinking

Leadership

Job description

Senior Manager, People Operations - Canada

Applications will be accepted until 9:00am EDT on Tuesday, 5 August 2025 EDT

Salary Grade: Level 18 - $112,176 in starting year

Be a Driving Force Behind People, Purpose, and Performance. Are you a strategic HR leader ready to help shape the future of our workforce? MSF Canada is looking for an experienced and visionary Senior Manager, People Operations to lead the evolution of our People strategy, culture, and systems.

Reporting to the Director of Human Resources, this role is central to building a high-performing, inclusive, and resilient organization. You'll oversee the full employee lifecycle—integrating talent, well-being, culture, and organizational effectiveness—through progressive HR practices grounded in humanity, integrity, and results.

In this role, you will:

• Lead HR strategy and operations across Canada, from recruitment to retention, performance to HR policy
• Collaborate with senior leaders to align HR practices with organizational goals and values
• Champion a workplace culture that is inclusive, supportive, and mission-driven
• Guide and develop a high-performing People team
• Ensure compliance with employment legislation in Ontario and Quebec
• Drive innovation in HR processes using data and project management tools

The complete job description is available HERE .

You bring:

• Broad experience across People/HR functions including talent acquisition, policy, compliance, and organizational design
• Proven leadership of diverse, high-impact teams
• Deep knowledge of employment legislation and HR best practices
• Strategic thinking with the ability to align people strategies to organizational outcomes
• Advanced Excel and data fluency, and a working knowledge of project management tools
• Bilingualism in French is highly beneficial

MSF Canada will provide:

• Starting 4 weeks' of vacation per year
• Access to an Employee and Family Assistance Program (EFAP)
• Flexible work hours and a hybrid working model (minimum 40% in office)
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
• A commitment to incorporating equity, diversity, and inclusion in everything
• 5% RRSP contributions (no employee matching required)
• Health Spending Account
• Lifestyle Spending Account
• Group insurance (Life, Dependent Life, AD&D)
• Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
• A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

Any questions or concerns regarding accommodation and accessibility may be addressed to [e-mail]

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I confirm that I am legally authorized to work in Canada. * Select...

Applicants must be legally authorized to work in Canada; MSF Canada is not in the position to support a work permit process for any applicant outside of Canada.

I have previously been employed by Doctors Without Borders / Médecins Sans Frontières (MSF)? * Select...

I understand this position is based in Toronto or Montréal, and I currently reside in the Toronto or Montréal area. * Select...

I confirm that I understand MSF Canada uses a fixed salary grid to maintain transparency and pay equity, and salaries are non-negotiable, and the salary range for this position is $112,176 per year. * Select...

I speak, read and write in the following languages *

French, Fluent

French, Intermediate

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I understand that MSF Canada has a hybrid work policy, with full time employees working a minimum of 40% in office per week (2 days), and I am able to meet that expectation. * Select...

Tell us what motivates you most about this position and how it fits into your mid- or longer- term career goals? (100 words max) *

Tell us how you build and maintain trust with senior leaders and staff when managing sensitive HR issues. Provide a brief example of a time you navigated a complex situation requiring discretion and influence. (200 words or less) *

Describe your approach to team leadership. How have you motivated, developed, and retained a high-performing HR team, especially in a fast-paced or changing environment? (200 words or less) *

Describe your approach to team leadership. How have you motivated, developed, and retained a high-performing HR team, especially in a fast-paced or changing environment? (200 words or less) *

If possible, describe a situation where you identified a compliance risk or challenge related to employment legislation in Ontario or Quebec. How did you address it, and what was the impact on the organization? (200 words or less) *

Briefly, outline how you have contributed to aligning People/HR strategies with organizational goals. Provide an example of how you defined and measured HR objectives to drive performance or change. (200 words or less) *

Briefly describe how you incorporate your understanding of the principles of Equity, Diversity, and Inclusion in your professional experience to date. (100 words maximum) *

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