Senior Manager - Operational Transformation

Schuyler Farms Limited; Central Ontario; On-site; CAD 110,000; Full time

Job summary

A leading agricultural firm in Ontario is seeking a Senior Manager of Operational Transformation to enhance operational efficiency and align processes with strategic goals. The ideal candidate will have at least 8 years of experience, a strong background in process improvement methodologies, and excellent leadership skills. Responsibilities include managing large-scale transformations and supporting digital initiatives, all while fostering a culture of continuous improvement.

Qualifications

• 8+ years of experience in operations, process improvement, or business transformation.
• Proven experience leading cross-functional change initiatives.
• Strong understanding of project management.

Responsibilities

• Develop and execute a transformation roadmap aligned with strategic objectives.
• Identify and address operational inefficiencies through scalable improvements.
• Lead the redesign of key business processes across departments.

Skills

Process improvement methods

Change management practices

Excellent communication skills

Leadership and team management

Data-driven decision making

Education

Bachelor’s degree in Business, Operations, Engineering, or related field

Tools

Microsoft To-Do

ERP software

Job description

The Senior Manager of Operational Transformation is responsible for leading cross-functional initiatives that improve operational efficiency and align business processes with the organization’s strategic objectives. This role focuses on identifying performance gaps, streamlining workflows, and supporting the successful execution of process improvements across departments. Working closely with business and IT teams, the Senior Manager helps implement scalable solutions and fosters a culture of continuous improvement to support organizational growth and agility. This role requires an individual who exemplifies the company values of humble, driven, and solutions-oriented.

Humble – Employees that are team players and are respectful of others and the job at hand. Great team players lack excessive ego or concerns about status. Humble employees are quick to point out contributions of others and slow to seek attention of their own.

Driven – Employees who are motivated and focused on self improvement. Driven or hungry employees are always looking for more. More things to do, learn, and take responsibility for. They never have to be pushed by a manager to work harder because they are self-motivated and diligent.

Solutions Oriented – Employees who focus on solving, and preventing problems from occurring, not just identifying them. This is equal parts of problems with systems and processes and the common sense that an employee has about people. They are aware, act appropriately, ask good questions, and listen to understand.

Role and Accountability:

• Develop and execute a transformation roadmap aligned with company-wide strategic objectives.
• Identify and address operational inefficiencies through scalable, repeatable process improvements that enhance performance and cost-effectiveness.
• Serve as a strategic advisor to executive leadership on enterprise transformation and organizational change initiatives.
• Lead the redesign of key business processes across departments such as operations, supply chain, HR, and finance.
• Implement continuous improvement methodologies (e.g., Lean, Six Sigma) to streamline workflows and eliminate waste.
• Design and oversee change management strategies to support successful implementation of new processes.
• Manage large-scale transformation projects, ensuring they are delivered on time, within scope, and within budget.
• Partner with IT and other business functions to ensure alignment between systems, tools, and process improvement goals.
• Support digital transformation initiatives in collaboration with technical teams, focusing on process enablement and organizational readiness.
• Promote a transformation mindset and coach teams to adopt change and improvement practices effectively.
• Facilitate training programs to ensure smooth adoption of new workflows, tools, or systems.
• Collaboratewith cross-functional teams and fellow Senior Managers to ensure seamless operational handoffs and aligned execution of company objectives.
• Develop and maintain financial dashboards and KPI reporting to drive visibility into performance and support data-informed decision-making.
• Build and lead a high-performing team by hiring A Players, using LMA (Lead, Manage, and hold Accountable), and developing future leaders. Actively model the company’s core values—Humble, Driven, and Solutions-Oriented—by personally welcoming new hires, celebrating team achievements, and fostering an inclusive and empowering culture.
• Ensure that departmental Standard Operating Procedures (SOPs), policies, and procedures are developed, regularly reviewed, kept up to date, and that any changes are submitted through the appropriate approval process
• Lead Level 10 meetings with direct reports to ensure alignment with company goals and drive continuous improvement. Participate in other Level 10 meetings to contribute to organizational effectiveness.
• Lead strategic initiatives to improve efficiency, innovation, and operational excellence.
• Serve as the point of escalation for department-level issues, collaborating with other directors to ensure organizational alignment.
• Exercise discretion in giving or receiving gifts and promptly notify direct reports accordingly.
• Utilize Microsoft To-Do (or similar) for task tracking and reminders, ensuring productivity and accountability.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Understanding of process improvement methods (e.g., Lean, Six Sigma).
• Knowledge of change management practices.
• Familiarity with business operations across departments.
• Understanding of project and program management.
• Awareness of digital tools and systems (like ERP or automation software).
• Strong leadership and team management.
• Excellent communication and presentation skills.
• Problem-solving and critical thinking.
• Project planning and execution.
• Data analysis and performance tracking.
• Lead and manage complex change initiatives.
• Work well with cross-functional teams.
• Make data-driven decisions.
• Adapt to fast-paced and changing environments.
• Drive continuous improvement and innovation.

Education and Experience:

• Bachelor’s degree in Business, Operations, Engineering, or a related field required.
• 8+ years of experience in operations, process improvement, or business transformation roles.
• Proven experience leading cross-functional change or transformation initiatives.
• Experience with project management and continuous improvement methodologies (e.g., Lean, Six Sigma).
• Background in managing teams and working with senior leadership.

Inaccordance with the Ontario Human rights Code and the Accessibility for Ontarians with Disabilities Act, The Company is an equal opportunity employer who is committed to providing an inclusive and barrier free recruitment and selection process. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.

Salary $110,000 annually