Senior Manager, Operational Resilience Strategy & Analytics, Global Banking and Markets - Toronto

Scotiabank; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading bank in the Americas is looking for a Senior Manager in Operational Resilience Strategy & Analytics in Toronto. This role involves enhancing the bank's resilience capabilities through scenario-based testing, operational analysis, and compliance with regulatory expectations. Ideal candidates will have expertise in business continuity and data analysis, with opportunities to collaborate across teams in a high-performance environment focused on personal and professional growth.

Benefits

Flexible benefit programs

Holistic well-being support

Qualifications

• Strong knowledge of business continuity, operational resilience, and incident management.
• Proven experience in scenario design, testing, and post-mortem analysis.
• Excellent collaboration, communication, and stakeholder engagement skills.

Responsibilities

• Lead the development and reporting of operational resilience metrics.
• Design and execute scenario-based tests to assess critical operations.
• Support business continuity testing activities including alternate site readiness.

Skills

Business continuity knowledge

Scenario design

Data analysis

Communication skills

Tools

Microsoft Excel

Power BI

Job description

Requisition ID: 231696

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries!

We work together to drive ambition for every future!

Purpose
As a key member of theGlobal Banking and Markets (GBM) Business Continuity and Operational Resilienceteam, theSenior Manager, Operational Resilience Strategy & Analytics plays a critical role in strengthening the bank’s global resilience capabilities. This role focuses on designing and executing scenario-based testing, analyzing operational vulnerabilities, and delivering actionable insights through data and metrics. The successful candidate will also support training initiatives and contribute to incident management efforts across multiple regions.

What You’ll Do:

• Lead the development and reporting of operational resilience metrics(KPIs and KRIs), ensuring data accuracy and timely delivery by collaborating with cross-functional stakeholders.
• Design and execute scenario-based tests(e.g., tabletop exercises, simulations, industry-wide tests) to assess critical operations and identify vulnerabilities.
• Analyze risks, single points of failure, and operational gaps, and develop prioritized remediation plans.
• Collaborate with internal partners(e.g., Learning & Development, Enterprise Operational Resilience) to support GBM-specific training programs.
• Support business continuity testing activities, including alternate site readiness, call tree validations, and satellite phone testing.
• Assist in incident management efforts, including monitoring, escalation, and post-incident reviews to capture lessons learned.
• Ensure compliance with regulatory expectationsand alignment with enterprise-wide testing and resilience initiatives.
• Champion a high-performance and inclusive work environment, aligned with Scotiabank’s values and Code of Conduct.

What You'll Bring:

• Strong knowledge ofbusiness continuity, operational resilience, and incident management.
• Proven experience inscenario design, testing, and post-mortem analysis.
• Advanced proficiency inMicrosoft Excelfor data analysis and reporting; experience withPower BIis a strong asset.
• Familiarity withsimulation platformsanddata visualization tools.
• Excellentcollaboration, communication, and stakeholder engagementskills.
• Creative, analytical, and detail-oriented mindset.

#LI-Onsite #GBM2025

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.